{"id":"CVE-2008-7278","aliases":["DEBIAN-CVE-2008-7278","EUVD-2008-7231","GHSA-rgfv-29jm-8wcc"],"status":"published","title":"The S/MIME feature in Open Ticket Request System (OTRS) before 2.2.5, and 2.3.x before 2.3.0...","description":"The S/MIME feature in Open Ticket Request System (OTRS) before 2.2.5, and 2.3.x before 2.3.0-beta1, does not properly configure the RANDFILE environment variable for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.","severity":{"version":"2.0","score":5,"vector":"AV:N/AC:L/Au:N/C:P/I:N/A:N","level":"medium","assessor":"primary","from":"nvd"},"epss":{"day":"2026-11-08","score":0.01984,"percentile":0.80711,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":true},"cwes":["CWE-20"],"published":"2011-03-18T16:00:00Z","modified":"2026-08-04T06:03:21Z","fixes":[{"ecosystem":"Debian:11","package":"otrs2","fixed_in":["2.3.2-1"],"sources":["osv"]}],"affected":[{"source":"osv","ecosystem":"Debian:11","package":"otrs2","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"},{"fixed":"2.3.2-1"}]}],"versions":["2.0.4p01-10","2.0.4p01-11","2.0.4p01-12","2.0.4p01-13","2.0.4p01-14","2.0.4p01-14.1","2.0.4p01-15","2.0.4p01-16","2.0.4p01-17","2.0.4p01-18","2.0.4p01-6","2.0.4p01-7","2.0.4p01-8","2.0.4p01-9","2.0.99beta1-1","2.0.99beta1-2","2.1.1-1","2.1.3-1","2.1.4-1","2.1.4-2","2.1.5-1","2.1.5-2","2.1.5-3","2.1.6-1","2.1.7-1","2.1.7-2","2.2.0~beta2-1","2.2.0~beta3-1","2.2.1-1","2.2.2-1","2.2.3-1","2.2.4-1","2.2.5-1","2.2.5-2","2.2.6-1","2.2.7-1","2.2.7-2","2.2.7-2lenny1","2.2.7-2lenny2","2.2.7-2lenny3","2.2.7-3"]}],"products":[{"vendor":"otrs","product":"otrs"}],"references":[{"url":"http://bugs.otrs.org/show_bug.cgi?id=2539","tags":["x_refsource_CONFIRM","x_transferred","Patch","fix"]},{"url":"http://bugs.otrs.org/show_bug.cgi?id=2844","tags":["x_refsource_CONFIRM","x_transferred","Patch","fix"]},{"url":"http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807","tags":["x_refsource_CONFIRM","x_transferred","web"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2008-7278"},{"url":"https://github.com/advisories/GHSA-rgfv-29jm-8wcc"},{"url":"https://security-tracker.debian.org/tracker/CVE-2008-7278","tags":["advisory"]}],"sources":{"cve":[{"id":"CVE-2008-7278","description":"The S/MIME feature in Open Ticket Request System (OTRS) before 2.2.5, and 2.3.x before 2.3.0-beta1, does not properly configure the RANDFILE environment variable for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.","status":"published","published":"2011-03-18T16:00:00Z","modified":"2024-09-16T17:04:10.628Z","updated_at":"2026-11-02T14:34:48.505097Z"}],"euvd":[{"id":"EUVD-2008-7231","description":"The S/MIME feature in Open Ticket Request System (OTRS) before 2.2.5, and 2.3.x before 2.3.0-beta1, does not properly configure the RANDFILE environment variable for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.","status":"published","published":"2011-03-18T16:00:00Z","modified":"2024-09-16T17:04:10Z","updated_at":"2026-11-03T00:55:45.275329Z"}],"ghsa":[{"id":"GHSA-rgfv-29jm-8wcc","title":"The S/MIME feature in Open Ticket Request System (OTRS) before 2.2.5, and 2.3.x before 2.3.0...","description":"The S/MIME feature in Open Ticket Request System (OTRS) before 2.2.5, and 2.3.x before 2.3.0-beta1, does not properly configure the RANDFILE environment variable for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.","status":"published","published":"2022-05-17T05:42:31Z","modified":"2023-01-28T05:04:48Z","cwes":["CWE-20"],"updated_at":"2026-11-02T14:44:14.607752Z"}],"nvd":[{"id":"CVE-2008-7278","description":"The S/MIME feature in Open Ticket Request System (OTRS) before 2.2.5, and 2.3.x before 2.3.0-beta1, does not properly configure the RANDFILE environment variable for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.","status":"published","published":"2011-03-18T16:55:01.407Z","modified":"2026-06-16T23:03:58.583Z","cvss":[{"version":"2.0","score":5,"vector":"AV:N/AC:L/Au:N/C:P/I:N/A:N","level":"medium","assessor":"primary"}],"cwes":["CWE-20"],"updated_at":"2026-11-02T14:01:32.353533Z"}],"osv":[{"id":"CVE-2008-7278","description":"The S/MIME feature in Open Ticket Request System (OTRS) before 2.2.5, and 2.3.x before 2.3.0-beta1, does not properly configure the RANDFILE environment variable for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.","status":"published","published":"2011-03-18T16:55:01Z","modified":"2026-04-10T03:40:30.423561Z","updated_at":"2026-11-02T15:43:57.452479Z"},{"id":"DEBIAN-CVE-2008-7278","description":"The S/MIME feature in Open Ticket Request System (OTRS) before 2.2.5, and 2.3.x before 2.3.0-beta1, does not properly configure the RANDFILE environment variable for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.","status":"published","published":"2011-03-18T16:55:01.407Z","modified":"2026-08-04T06:03:21.023589221Z","updated_at":"2026-11-02T15:45:23.742363Z"}]}}