{"id":"CVE-2008-7283","aliases":["DEBIAN-CVE-2008-7283","EUVD-2008-7236","GHSA-vgm4-v633-q73c"],"status":"published","title":"Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows...","description":"Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.","severity":{"version":"2.0","score":6,"vector":"AV:N/AC:M/Au:S/C:P/I:P/A:P","level":"medium","assessor":"primary","from":"nvd"},"epss":{"day":"2026-11-08","score":0.00898,"percentile":0.59845,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":true},"cwes":["CWE-264"],"published":"2011-03-18T16:00:00Z","modified":"2026-08-04T06:03:20Z","fixes":[{"ecosystem":"Debian:11","package":"otrs2","fixed_in":["2.2.6-1"],"sources":["osv"]}],"affected":[{"source":"osv","ecosystem":"Debian:11","package":"otrs2","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"},{"fixed":"2.2.6-1"}]}],"versions":["2.0.4p01-10","2.0.4p01-11","2.0.4p01-12","2.0.4p01-13","2.0.4p01-14","2.0.4p01-14.1","2.0.4p01-15","2.0.4p01-16","2.0.4p01-17","2.0.4p01-18","2.0.4p01-6","2.0.4p01-7","2.0.4p01-8","2.0.4p01-9","2.0.99beta1-1","2.0.99beta1-2","2.1.1-1","2.1.3-1","2.1.4-1","2.1.4-2","2.1.5-1","2.1.5-2","2.1.5-3","2.1.6-1","2.1.7-1","2.1.7-2","2.2.0~beta2-1","2.2.0~beta3-1","2.2.1-1","2.2.2-1","2.2.3-1","2.2.4-1","2.2.5-1","2.2.5-2"]}],"products":[{"vendor":"otrs","product":"otrs"}],"references":[{"url":"http://bugs.otrs.org/show_bug.cgi?id=2544","tags":["x_refsource_CONFIRM","x_transferred","web"]},{"url":"http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807","tags":["x_refsource_CONFIRM","x_transferred","web"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2008-7283"},{"url":"https://github.com/advisories/GHSA-vgm4-v633-q73c"},{"url":"https://security-tracker.debian.org/tracker/CVE-2008-7283","tags":["advisory"]}],"sources":{"cve":[{"id":"CVE-2008-7283","description":"Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.","status":"published","published":"2011-03-18T16:00:00Z","modified":"2024-09-16T21:03:22.781Z","updated_at":"2026-11-02T14:34:48.505097Z"}],"euvd":[{"id":"EUVD-2008-7236","description":"Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.","status":"published","published":"2011-03-18T16:00:00Z","modified":"2024-09-16T21:03:22Z","updated_at":"2026-11-03T00:55:08.578591Z"}],"ghsa":[{"id":"GHSA-vgm4-v633-q73c","title":"Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows...","description":"Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.","status":"published","published":"2022-05-17T05:42:47Z","modified":"2023-01-28T05:04:26Z","updated_at":"2026-11-02T14:44:10.41737Z"}],"nvd":[{"id":"CVE-2008-7283","description":"Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.","status":"published","published":"2011-03-18T16:55:01.5Z","modified":"2026-06-16T23:03:59.253Z","cvss":[{"version":"2.0","score":6,"vector":"AV:N/AC:M/Au:S/C:P/I:P/A:P","level":"medium","assessor":"primary"}],"cwes":["CWE-264"],"updated_at":"2026-11-02T14:01:32.353533Z"}],"osv":[{"id":"CVE-2008-7283","description":"Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.","status":"published","published":"2011-03-18T16:55:01Z","modified":"2026-04-10T03:40:31.998754Z","updated_at":"2026-11-02T15:43:57.452479Z"},{"id":"DEBIAN-CVE-2008-7283","description":"Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.","status":"published","published":"2011-03-18T16:55:01.5Z","modified":"2026-08-04T06:03:20.968051234Z","updated_at":"2026-11-02T15:45:23.742363Z"}]}}