{"id":"CVE-2010-3497","aliases":["EUVD-2010-3493","GHSA-52mx-3vcf-9vxc"],"status":"published","title":"Symantec Norton AntiVirus 2011 does not properly interact with the processing of hcp:// URLs by...","description":"Symantec Norton AntiVirus 2011 does not properly interact with the processing of hcp:// URLs by the Microsoft Help and Support Center, which makes it easier for remote attackers to execute arbitrary code via malware that is correctly detected by this product, but with a detection approach that occurs too late to stop the code execution. NOTE: the researcher indicates that a vendor response was received, stating that this issue \"falls into the work of our Firewall and not our AV (per our methodology of layers of defense).\"","severity":{"version":"2.0","score":6.4,"vector":"AV:N/AC:L/Au:N/C:N/I:P/A:P","level":"medium","assessor":"primary","from":"nvd"},"epss":{"day":"2026-11-07","score":0.02888,"percentile":0.86969,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-264"],"published":"2012-08-22T10:00:00Z","modified":"2026-06-16T23:22:53Z","products":[{"vendor":"symantec","product":"norton_antivirus"}],"references":[{"url":"http://www.securityfocus.com/archive/1/514356","tags":["mailing-list","x_refsource_BUGTRAQ","x_transferred"]},{"url":"http://www.n00bz.net/antivirus-cve","tags":["x_refsource_MISC","x_transferred"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2010-3497"},{"url":"https://github.com/advisories/GHSA-52mx-3vcf-9vxc"}],"sources":{"cve":[{"id":"CVE-2010-3497","description":"Symantec Norton AntiVirus 2011 does not properly interact with the processing of hcp:// URLs by the Microsoft Help and Support Center, which makes it easier for remote attackers to execute arbitrary code via malware that is correctly detected by this product, but with a detection approach that occurs too late to stop the code execution. NOTE: the researcher indicates that a vendor response was received, stating that this issue \"falls into the work of our Firewall and not our AV (per our methodology of layers of defense).\"","status":"published","published":"2012-08-22T10:00:00Z","modified":"2024-09-16T22:15:12.62Z","updated_at":"2026-11-02T14:33:27.739358Z"}],"euvd":[{"id":"EUVD-2010-3493","description":"Symantec Norton AntiVirus 2011 does not properly interact with the processing of hcp:// URLs by the Microsoft Help and Support Center, which makes it easier for remote attackers to execute arbitrary code via malware that is correctly detected by this product, but with a detection approach that occurs too late to stop the code execution. NOTE: the researcher indicates that a vendor response was received, stating that this issue \"falls into the work of our Firewall and not our AV (per our methodology of layers of defense).\"","status":"published","published":"2012-08-22T10:00:00Z","modified":"2024-09-16T22:15:12Z","updated_at":"2026-11-03T00:55:04.822795Z"}],"ghsa":[{"id":"GHSA-52mx-3vcf-9vxc","title":"Symantec Norton AntiVirus 2011 does not properly interact with the processing of hcp:// URLs by...","description":"Symantec Norton AntiVirus 2011 does not properly interact with the processing of hcp:// URLs by the Microsoft Help and Support Center, which makes it easier for remote attackers to execute arbitrary code via malware that is correctly detected by this product, but with a detection approach that occurs too late to stop the code execution. NOTE: the researcher indicates that a vendor response was received, stating that this issue \"falls into the work of our Firewall and not our AV (per our methodology of layers of defense).\"","status":"published","published":"2022-05-17T05:25:11Z","modified":"2023-01-28T05:03:50Z","updated_at":"2026-11-02T14:44:03.582616Z"}],"nvd":[{"id":"CVE-2010-3497","description":"Symantec Norton AntiVirus 2011 does not properly interact with the processing of hcp:// URLs by the Microsoft Help and Support Center, which makes it easier for remote attackers to execute arbitrary code via malware that is correctly detected by this product, but with a detection approach that occurs too late to stop the code execution. NOTE: the researcher indicates that a vendor response was received, stating that this issue \"falls into the work of our Firewall and not our AV (per our methodology of layers of defense).\"","status":"published","published":"2012-08-22T10:42:04.07Z","modified":"2026-06-16T23:22:53.41Z","cvss":[{"version":"2.0","score":6.4,"vector":"AV:N/AC:L/Au:N/C:N/I:P/A:P","level":"medium","assessor":"primary"}],"cwes":["CWE-264"],"updated_at":"2026-11-02T14:02:04.520133Z"}]}}