{"id":"CVE-2010-4071","aliases":["DEBIAN-CVE-2010-4071","EUVD-2010-4047","GHSA-2fww-mhh6-5mxr"],"status":"published","title":"Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when...","description":"Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to inject arbitrary web script or HTML via JavaScript in an HTML e-mail.","severity":{"version":"2.0","score":2.6,"vector":"AV:N/AC:H/Au:N/C:N/I:P/A:N","level":"low","assessor":"primary","from":"nvd"},"epss":{"day":"2026-11-08","score":0.01891,"percentile":0.79714,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":true},"cwes":["CWE-79"],"published":"2011-01-20T18:00:00Z","modified":"2026-08-15T06:47:30Z","fixes":[{"ecosystem":"Debian:11","package":"otrs2","fixed_in":["2.4.9+dfsg1-1"],"sources":["osv"]}],"affected":[{"source":"osv","ecosystem":"Debian:11","package":"otrs2","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"},{"fixed":"2.4.9+dfsg1-1"}]}],"versions":["2.0.4p01-10","2.0.4p01-11","2.0.4p01-12","2.0.4p01-13","2.0.4p01-14","2.0.4p01-14.1","2.0.4p01-15","2.0.4p01-16","2.0.4p01-17","2.0.4p01-18","2.0.4p01-6","2.0.4p01-7","2.0.4p01-8","2.0.4p01-9","2.0.99beta1-1","2.0.99beta1-2","2.1.1-1","2.1.3-1","2.1.4-1","2.1.4-2","2.1.5-1","2.1.5-2","2.1.5-3","2.1.6-1","2.1.7-1","2.1.7-2","2.2.0~beta2-1","2.2.0~beta3-1","2.2.1-1","2.2.2-1","2.2.3-1","2.2.4-1","2.2.5-1","2.2.5-2","2.2.6-1","2.2.7-1","2.2.7-2","2.2.7-2lenny1","2.2.7-2lenny2","2.2.7-2lenny3","2.2.7-3","2.3.2-1","2.3.2-2","2.3.3-1","2.3.4-1","2.3.4-2","2.3.4-3","2.3.4-4","2.3.4-5","2.3.4-6","2.3.4-7","2.4.5-1","2.4.5-2","2.4.5-3","2.4.5-4","2.4.5-5","2.4.6-1","2.4.6-2","2.4.7+dfsg1-1","2.4.7-1","2.4.7-2","2.4.7-3","2.4.7-4","2.4.7-5","2.4.7-6","2.4.8+dfsg1-1"]}],"products":[{"vendor":"otrs","product":"otrs"}],"references":[{"url":"http://www.osvdb.org/68882","tags":["vdb-entry","x_refsource_OSVDB","x_transferred","web"]},{"url":"http://secunia.com/advisories/41978","tags":["third-party-advisory","x_refsource_SECUNIA","x_transferred","Vendor Advisory","advisory"]},{"url":"http://bugs.gentoo.org/342687","tags":["x_refsource_MISC","x_transferred","web"]},{"url":"http://otrs.org/advisory/OSA-2010-03-en/","tags":["x_refsource_CONFIRM","x_transferred","Vendor Advisory","advisory"]},{"url":"http://lists.opensuse.org/opensuse-security-announce/2010-12/msg00006.html","tags":["vendor-advisory","x_refsource_SUSE","x_transferred","web"]},{"url":"http://www.vuxml.org/freebsd/96e776c7-e75c-11df-8f26-00151735203a.html","tags":["x_refsource_MISC","x_transferred","web"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2010-4071"},{"url":"http://otrs.org/advisory/OSA-2010-03-en"},{"url":"https://github.com/advisories/GHSA-2fww-mhh6-5mxr"},{"url":"https://security-tracker.debian.org/tracker/CVE-2010-4071","tags":["advisory"]}],"sources":{"cve":[{"id":"CVE-2010-4071","description":"Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to inject arbitrary web script or HTML via JavaScript in an HTML e-mail.","status":"published","published":"2011-01-20T18:00:00Z","modified":"2024-09-16T17:58:40.192Z","updated_at":"2026-11-02T14:33:28.115387Z"}],"euvd":[{"id":"EUVD-2010-4047","description":"Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to inject arbitrary web script or HTML via JavaScript in an HTML e-mail.","status":"published","published":"2011-01-20T18:00:00Z","modified":"2024-09-16T17:58:40Z","updated_at":"2026-11-03T00:55:36.806318Z"}],"ghsa":[{"id":"GHSA-2fww-mhh6-5mxr","title":"Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when...","description":"Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to inject arbitrary web script or HTML via JavaScript in an HTML e-mail.","status":"published","published":"2022-05-17T05:44:05Z","modified":"2025-04-11T03:43:15Z","cwes":["CWE-79"],"updated_at":"2026-11-02T15:01:07.282751Z"}],"nvd":[{"id":"CVE-2010-4071","description":"Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to inject arbitrary web script or HTML via JavaScript in an HTML e-mail.","status":"published","published":"2011-01-20T19:00:05.473Z","modified":"2026-06-16T23:24:04.877Z","cvss":[{"version":"2.0","score":2.6,"vector":"AV:N/AC:H/Au:N/C:N/I:P/A:N","level":"low","assessor":"primary"}],"cwes":["CWE-79"],"updated_at":"2026-11-02T14:02:03.297831Z"}],"osv":[{"id":"CVE-2010-4071","description":"Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to inject arbitrary web script or HTML via JavaScript in an HTML e-mail.","status":"published","published":"2011-01-20T19:00:05Z","modified":"2026-04-10T03:41:30.227342Z","updated_at":"2026-11-02T15:43:57.991581Z"},{"id":"DEBIAN-CVE-2010-4071","description":"Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to inject arbitrary web script or HTML via JavaScript in an HTML e-mail.","status":"published","published":"2011-01-20T19:00:05.473Z","modified":"2026-08-15T06:47:30.676566224Z","updated_at":"2026-11-02T15:45:24.316685Z"}]}}