{"id":"CVE-2013-4718","aliases":["EUVD-2013-4569","GHSA-chj6-mj6m-hxr7","openSUSE-SU-2024:10073-1"],"status":"published","title":"Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3...","description":"Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.","severity":{"version":"3.1","score":5.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N","level":"medium","assessor":"primary","from":"nvd"},"epss":{"day":"2026-11-08","score":0.00668,"percentile":0.52182,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-79"],"published":"2021-08-09T18:03:05Z","modified":"2026-06-16T23:57:46Z","affected":[{"source":"osv","ecosystem":"openSUSE:Tumbleweed","package":"otrs","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"},{"fixed":"3.3.14-37.1"}]}],"bundled":14}],"products":[{"vendor":"otrs","product":"otrs"},{"vendor":"otrs","product":"otrs_itsm"}],"references":[{"url":"https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05/","tags":["x_refsource_MISC","x_transferred","Patch","Vendor Advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2013-4718"},{"url":"https://github.com/advisories/GHSA-chj6-mj6m-hxr7"},{"url":"","tags":["advisory"]},{"url":"https://www.suse.com/security/cve/CVE-2012-2582","tags":["web"]},{"url":"https://www.suse.com/security/cve/CVE-2012-4600","tags":["web"]},{"url":"https://www.suse.com/security/cve/CVE-2012-4751","tags":["web"]},{"url":"https://www.suse.com/security/cve/CVE-2013-2625","tags":["web"]},{"url":"https://www.suse.com/security/cve/CVE-2013-2637","tags":["web"]},{"url":"https://www.suse.com/security/cve/CVE-2013-3551","tags":["web"]},{"url":"https://www.suse.com/security/cve/CVE-2013-4088","tags":["web"]},{"url":"https://www.suse.com/security/cve/CVE-2013-4717","tags":["web"]},{"url":"https://www.suse.com/security/cve/CVE-2013-4718","tags":["web"]},{"url":"https://www.suse.com/security/cve/CVE-2014-1695","tags":["web"]},{"url":"https://www.suse.com/security/cve/CVE-2014-2553","tags":["web"]},{"url":"https://www.suse.com/security/cve/CVE-2014-2554","tags":["web"]},{"url":"https://www.suse.com/security/cve/CVE-2014-9324","tags":["web"]},{"url":"https://www.suse.com/security/cve/CVE-2016-9139","tags":["web"]}],"sources":{"cve":[{"id":"CVE-2013-4718","description":"Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.","status":"published","published":"2021-08-09T18:03:05Z","modified":"2024-08-06T16:52:27.261Z","updated_at":"2026-11-02T14:34:57.869657Z"}],"euvd":[{"id":"EUVD-2013-4569","description":"Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.","status":"published","published":"2021-08-09T18:03:05Z","modified":"2024-08-06T16:52:27Z","updated_at":"2026-11-03T01:56:30.535587Z"}],"ghsa":[{"id":"GHSA-chj6-mj6m-hxr7","title":"Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3...","description":"Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.","status":"published","published":"2022-05-05T00:29:42Z","modified":"2023-02-01T05:01:52Z","cwes":["CWE-79"],"updated_at":"2026-11-02T14:49:48.187575Z"}],"nvd":[{"id":"CVE-2013-4718","description":"Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.","status":"published","published":"2021-08-09T19:15:07.3Z","modified":"2026-06-16T23:57:46.783Z","cvss":[{"version":"3.1","score":5.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N","level":"medium","assessor":"primary"},{"version":"2.0","score":3.5,"vector":"AV:N/AC:M/Au:S/C:N/I:P/A:N","level":"low","assessor":"primary"}],"cwes":["CWE-79"],"updated_at":"2026-11-02T14:02:52.934105Z"}],"osv":[{"id":"openSUSE-SU-2024:10073-1","title":"otrs-3.3.16-37.1 on GA media","description":"These are all security issues fixed in the otrs-3.3.16-37.1 package on the GA media of openSUSE Tumbleweed.","status":"published","published":"2024-06-15T00:00:00Z","modified":"2025-05-07T18:08:45.49578Z","updated_at":"2026-11-02T16:58:33.135986Z"}]}}