{"id":"CVE-2014-7863","aliases":["EUVD-2014-7713","GHSA-cc9f-r47w-qj8f"],"status":"published","title":"The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager...","description":"The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet.","severity":{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"primary","from":"nvd"},"epss":{"day":"2026-11-11","score":0.83399,"percentile":0.99687,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":true,"fix_available":false},"cwes":["CWE-200"],"published":"2020-02-08T16:57:37Z","modified":"2026-06-17T00:15:50Z","exploits":[{"source":"exploitdb","id":"EDB-43894","title":"ManageEngine OpManager / Applications Manager / IT360 - 'FailOverServlet' Multiple Vulnerabilities","type":"webapps","platform":"multiple","date":"2015-02-09","url":"https://www.exploit-db.com/exploits/43894"},{"source":"metasploit","id":"auxiliary/admin/http/manageengine_dir_listing","title":"ManageEngine Multiple Products Arbitrary Directory Listing","type":"auxiliary","date":"2015-01-28","verified":true,"url":"https://www.rapid7.com/db/modules/auxiliary/admin/http/manageengine_dir_listing"},{"source":"metasploit","id":"auxiliary/admin/http/manageengine_file_download","title":"ManageEngine Multiple Products Arbitrary File Download","type":"auxiliary","date":"2015-01-28","verified":true,"url":"https://www.rapid7.com/db/modules/auxiliary/admin/http/manageengine_file_download"}],"products":[{"vendor":"zohocorp","product":"manageengine_applications_manager"},{"vendor":"zohocorp","product":"manageengine_it360"},{"vendor":"zohocorp","product":"manageengine_opmanager"}],"references":[{"url":"http://packetstormsecurity.com/files/130162/ManageEngine-File-Download-Content-Disclosure-SQL-Injection.html","tags":["x_refsource_MISC","x_transferred","Exploit","Third Party Advisory","VDB Entry"]},{"url":"https://raw.githubusercontent.com/pedrib/PoC/master/ManageEngine/me_failservlet.txt","tags":["x_refsource_MISC","x_transferred","Broken Link"]},{"url":"http://www.securityfocus.com/archive/1/archive/1/534575/100/0/threaded","tags":["x_refsource_MISC","x_transferred","Broken Link","Third Party Advisory","VDB Entry"]},{"url":"http://seclists.org/fulldisclosure/2015/Jan/114","tags":["x_refsource_MISC","x_transferred","Exploit"]},{"url":"https://support.zoho.com/portal/manageengine/helpcenter/articles/vulnerabilities-in-failoverhelperservlet","tags":["x_refsource_MISC","x_transferred","Exploit","Vendor Advisory"]},{"url":"https://exchange.xforce.ibmcloud.com/vulnerabilities/100554","tags":["x_refsource_MISC","x_transferred","Third Party Advisory","VDB Entry"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2014-7863"},{"url":"https://github.com/advisories/GHSA-cc9f-r47w-qj8f"}],"sources":{"cve":[{"id":"CVE-2014-7863","description":"The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet.","status":"published","published":"2020-02-08T16:57:37Z","modified":"2024-08-06T13:03:27.28Z","updated_at":"2026-11-02T14:33:46.631905Z"}],"euvd":[{"id":"EUVD-2014-7713","description":"The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet.","status":"published","published":"2020-02-08T16:57:37Z","modified":"2024-08-06T13:03:27Z","updated_at":"2026-11-03T01:56:53.794428Z"}],"ghsa":[{"id":"GHSA-cc9f-r47w-qj8f","title":"The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager...","description":"The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet.","status":"published","published":"2022-05-17T19:57:26Z","modified":"2023-01-28T05:05:19Z","updated_at":"2026-11-02T14:44:20.029387Z"}],"nvd":[{"id":"CVE-2014-7863","description":"The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet.","status":"published","published":"2020-02-08T17:15:10.98Z","modified":"2026-06-17T00:15:50.797Z","cvss":[{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"primary"},{"version":"2.0","score":5,"vector":"AV:N/AC:L/Au:N/C:P/I:N/A:N","level":"medium","assessor":"primary"}],"cwes":["CWE-200"],"updated_at":"2026-11-02T14:02:59.461996Z"}]}}