{"id":"CVE-2017-11512","aliases":["EUVD-2017-3129","GHSA-c33r-cv7j-5pm7"],"status":"published","title":"The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper...","description":"The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.","severity":{"version":"3.0","score":7.5,"vector":"CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"primary","from":"nvd"},"epss":{"day":"2026-11-08","score":0.79604,"percentile":0.99608,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-22"],"published":"2017-11-08T22:00:00Z","modified":"2026-06-17T01:01:55Z","exploits":[{"source":"nuclei","id":"CVE-2017-11512","title":"ManageEngine ServiceDesk 9.3.9328 - Arbitrary File Retrieval","type":"detection template","url":"https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2017/CVE-2017-11512.yaml"}],"products":[{"vendor":"manageengine","product":"servicedesk"},{"vendor":"zoho","product":"manageengine servicedesk"}],"references":[{"url":"https://www.tenable.com/security/research/tra-2017-31","tags":["x_refsource_MISC","x_transferred","Issue Tracking","Third Party Advisory"]},{"url":"http://www.securityfocus.com/bid/101789","tags":["vdb-entry","x_refsource_BID","x_transferred","Third Party Advisory","VDB Entry"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2017-11512"},{"url":"https://github.com/advisories/GHSA-c33r-cv7j-5pm7"}],"sources":{"cve":[{"id":"CVE-2017-11512","description":"The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.","status":"published","published":"2017-11-08T22:00:00Z","modified":"2024-09-16T17:02:50.915Z","cwes":["CWE-22"],"updated_at":"2026-11-02T14:33:20.171335Z"}],"euvd":[{"id":"EUVD-2017-3129","description":"The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.","status":"published","published":"2017-11-08T22:00:00Z","modified":"2024-09-16T17:02:50Z","updated_at":"2026-11-03T00:55:45.787721Z"}],"ghsa":[{"id":"GHSA-c33r-cv7j-5pm7","title":"The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper...","description":"The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.","status":"published","published":"2022-05-13T01:38:16Z","modified":"2023-02-01T05:08:55Z","cvss":[{"version":"3.0","score":7.5,"vector":"CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high"}],"cwes":["CWE-22"],"updated_at":"2026-11-02T14:50:53.268012Z"}],"nvd":[{"id":"CVE-2017-11512","description":"The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.","status":"published","published":"2017-11-08T22:29:00.403Z","modified":"2026-06-17T01:01:55.38Z","cvss":[{"version":"3.0","score":7.5,"vector":"CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"primary"},{"version":"2.0","score":5,"vector":"AV:N/AC:L/Au:N/C:P/I:N/A:N","level":"medium","assessor":"primary"}],"cwes":["CWE-22"],"updated_at":"2026-11-02T14:04:08.635428Z"}]}}