{"id":"CVE-2019-11537","aliases":["EUVD-2019-3208","GHSA-wgp7-ggjx-64hq"],"status":"published","title":"In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users,...","description":"In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.","severity":{"version":"3.0","score":6.1,"vector":"CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N","level":"medium","assessor":"primary","from":"nvd"},"epss":{"day":"2026-11-09","score":0.04622,"percentile":0.91762,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":true,"fix_available":false},"cwes":["CWE-79"],"published":"2019-04-25T18:26:59Z","modified":"2026-10-20T10:50:38Z","exploits":[{"source":"exploitdb","id":"EDB-46753","title":"osTicket 1.11 - Cross-Site Scripting / Local File Inclusion","type":"webapps","platform":"php","date":"2019-04-25","verified":true,"url":"https://www.exploit-db.com/exploits/46753"}],"products":[{"vendor":"enhancesoft","product":"osticket"}],"references":[{"url":"https://www.exploit-db.com/exploits/46753/","tags":["exploit","x_refsource_EXPLOIT-DB","x_transferred","Exploit","Third Party Advisory","VDB Entry","evidence"]},{"url":"https://github.com/osTicket/osTicket/pull/4869","tags":["x_refsource_MISC","x_transferred","Third Party Advisory","advisory"]},{"url":"https://pentest.com.tr/exploits/osTicket-v1-11-XSS-to-LFI.html","tags":["x_refsource_MISC","x_transferred","Exploit","Third Party Advisory","evidence"]},{"url":"https://www.exploit-db.com/exploits/46753","tags":["x_refsource_MISC","x_transferred","Exploit","Third Party Advisory","VDB Entry","evidence"]},{"url":"https://github.com/osTicket/osTicket/releases/tag/v1.12","tags":["x_refsource_MISC","x_transferred","Third Party Advisory","advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2019-11537"},{"url":"https://github.com/advisories/GHSA-wgp7-ggjx-64hq"}],"sources":{"cve":[{"id":"CVE-2019-11537","description":"In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.","status":"published","published":"2019-04-25T18:26:59Z","modified":"2024-08-04T22:55:40.597Z","updated_at":"2026-11-02T14:20:26.416173Z"}],"euvd":[{"id":"EUVD-2019-3208","description":"In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.","status":"published","published":"2019-04-25T18:26:59Z","modified":"2024-08-04T22:55:40Z","updated_at":"2026-11-03T02:40:48.932719Z"}],"ghsa":[{"id":"GHSA-wgp7-ggjx-64hq","title":"In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users,...","description":"In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.","status":"published","published":"2022-05-24T16:44:41Z","modified":"2024-04-04T00:09:33Z","cvss":[{"version":"3.0","score":6.1,"vector":"CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N","level":"medium"}],"cwes":["CWE-79"],"updated_at":"2026-11-02T14:55:49.472376Z"}],"nvd":[{"id":"CVE-2019-11537","description":"In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.","status":"published","published":"2019-04-25T19:29:01.143Z","modified":"2026-07-10T18:20:35.78Z","cvss":[{"version":"3.0","score":6.1,"vector":"CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N","level":"medium","assessor":"primary"},{"version":"2.0","score":4.3,"vector":"AV:N/AC:M/Au:N/C:N/I:P/A:N","level":"medium","assessor":"primary"}],"cwes":["CWE-79"],"updated_at":"2026-11-02T14:05:12.471695Z"}],"osv":[{"id":"CVE-2019-11537","description":"In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.","status":"published","published":"2019-04-25T19:29:01.143Z","modified":"2026-10-20T10:50:38.949301086Z","cvss":[{"version":"3.0","score":6.1,"vector":"CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N","level":"medium"}],"updated_at":"2026-11-02T15:44:10.718934Z"}]}}