{"id":"CVE-2019-14748","aliases":["EUVD-2019-5888","GHSA-v3wf-9r8f-h42x"],"status":"published","title":"An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation...","description":"An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.","severity":{"version":"3.0","score":5.4,"vector":"CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N","level":"medium","assessor":"primary","from":"nvd"},"epss":{"day":"2026-11-09","score":0.02733,"percentile":0.86207,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":true,"fix_available":false},"cwes":["CWE-434","CWE-79"],"published":"2019-08-07T16:38:58Z","modified":"2026-10-20T10:49:32Z","exploits":[{"source":"exploitdb","id":"EDB-47224","title":"osTicket 1.12 - Persistent Cross-Site Scripting via File Upload","type":"webapps","platform":"php","date":"2019-08-12","verified":true,"url":"https://www.exploit-db.com/exploits/47224"}],"products":[{"vendor":"enhancesoft","product":"osticket"}],"references":[{"url":"https://github.com/osTicket/osTicket/commit/33ed106b1602f559a660a69f931a9d873685d1ba","tags":["x_refsource_MISC","x_transferred","Patch","Release Notes","Third Party Advisory","fix"]},{"url":"https://github.com/osTicket/osTicket/releases/tag/v1.12.1","tags":["x_refsource_MISC","x_transferred","Third Party Advisory","advisory"]},{"url":"https://github.com/osTicket/osTicket/releases/tag/v1.10.7","tags":["x_refsource_MISC","x_transferred","Release Notes","Third Party Advisory","advisory"]},{"url":"http://packetstormsecurity.com/files/154003/osTicket-1.12-File-Upload-Cross-Site-Scripting.html","tags":["x_refsource_MISC","x_transferred","Exploit","Third Party Advisory","VDB Entry","evidence"]},{"url":"https://www.exploit-db.com/exploits/47224","tags":["exploit","x_refsource_EXPLOIT-DB","x_transferred","Exploit","Third Party Advisory","VDB Entry","evidence"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2019-14748"},{"url":"https://github.com/advisories/GHSA-v3wf-9r8f-h42x"}],"sources":{"cve":[{"id":"CVE-2019-14748","description":"An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.","status":"published","published":"2019-08-07T16:38:58Z","modified":"2024-08-05T00:26:38.679Z","updated_at":"2026-11-02T14:20:17.722148Z"}],"euvd":[{"id":"EUVD-2019-5888","description":"An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.","status":"published","published":"2019-08-07T16:38:58Z","modified":"2024-08-05T00:26:38Z","updated_at":"2026-11-03T02:40:38.622868Z"}],"ghsa":[{"id":"GHSA-v3wf-9r8f-h42x","title":"An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation...","description":"An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.","status":"published","published":"2022-05-24T16:52:50Z","modified":"2026-07-10T18:32:00Z","cvss":[{"version":"3.0","score":5.4,"vector":"CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N","level":"medium"}],"cwes":["CWE-79","CWE-434"],"updated_at":"2026-11-02T15:09:23.304195Z"}],"nvd":[{"id":"CVE-2019-14748","description":"An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.","status":"published","published":"2019-08-07T17:15:12.417Z","modified":"2026-07-10T18:20:35.78Z","cvss":[{"version":"3.0","score":5.4,"vector":"CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N","level":"medium","assessor":"primary"},{"version":"2.0","score":3.5,"vector":"AV:N/AC:M/Au:S/C:N/I:P/A:N","level":"low","assessor":"primary"}],"cwes":["CWE-79","CWE-434"],"updated_at":"2026-11-02T14:05:22.878504Z"}],"osv":[{"id":"CVE-2019-14748","description":"An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.","status":"published","published":"2019-08-07T17:15:12.417Z","modified":"2026-10-20T10:49:32.524582038Z","cvss":[{"version":"3.0","score":5.4,"vector":"CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N","level":"medium"}],"updated_at":"2026-11-02T15:44:11.029493Z"}]}}