{"id":"CVE-2019-16954","aliases":["EUVD-2019-7432","GHSA-f55g-c9wq-p6hv"],"status":"published","title":"SolarWinds Web Help Desk 12.7.0 allows HTML injection via a Comment in a Help Request ticket.","description":"SolarWinds Web Help Desk 12.7.0 allows HTML injection via a Comment in a Help Request ticket.","severity":{"version":"3.1","score":5.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N","level":"medium","assessor":"primary","from":"nvd"},"epss":{"day":"2026-11-09","score":0.01343,"percentile":0.71575,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-74","CWE-79"],"published":"2021-01-06T16:53:20Z","modified":"2026-06-17T02:23:01Z","products":[{"vendor":"solarwinds","product":"web_help_desk"}],"references":[{"url":"https://support.solarwinds.com/SuccessCenter/s/","tags":["x_refsource_MISC","x_transferred","Vendor Advisory"]},{"url":"https://www.solarwinds.com/free-tools/free-help-desk-software","tags":["x_refsource_MISC","x_transferred","Product","Vendor Advisory"]},{"url":"https://www.esecforte.com/html-injection-vulnerability-in-solarwinds-web-help-desk/","tags":["x_refsource_MISC","x_transferred","Exploit","Third Party Advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2019-16954"},{"url":"https://github.com/advisories/GHSA-f55g-c9wq-p6hv"}],"sources":{"cve":[{"id":"CVE-2019-16954","description":"SolarWinds Web Help Desk 12.7.0 allows HTML injection via a Comment in a Help Request ticket.","status":"published","published":"2021-01-06T16:53:20Z","modified":"2024-08-05T01:24:48.633Z","updated_at":"2026-11-02T14:32:23.485011Z"}],"euvd":[{"id":"EUVD-2019-7432","description":"SolarWinds Web Help Desk 12.7.0 allows HTML injection via a Comment in a Help Request ticket.","status":"published","published":"2021-01-06T16:53:20Z","modified":"2024-08-05T01:24:48Z","updated_at":"2026-11-03T02:40:31.903592Z"}],"ghsa":[{"id":"GHSA-f55g-c9wq-p6hv","title":"SolarWinds Web Help Desk 12.7.0 allows HTML injection via a Comment in a Help Request ticket.","description":"SolarWinds Web Help Desk 12.7.0 allows HTML injection via a Comment in a Help Request ticket.","status":"published","published":"2022-05-24T17:38:03Z","modified":"2023-01-29T05:05:56Z","cwes":["CWE-74"],"updated_at":"2026-11-02T14:45:54.702484Z"}],"nvd":[{"id":"CVE-2019-16954","description":"SolarWinds Web Help Desk 12.7.0 allows HTML injection via a Comment in a Help Request ticket.","status":"published","published":"2021-01-06T17:15:21.64Z","modified":"2026-06-17T02:23:01.32Z","cvss":[{"version":"3.1","score":5.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N","level":"medium","assessor":"primary"},{"version":"2.0","score":4.9,"vector":"AV:N/AC:M/Au:S/C:P/I:P/A:N","level":"medium","assessor":"primary"}],"cwes":["CWE-79"],"updated_at":"2026-11-02T14:05:48.502374Z"}]}}