{"id":"CVE-2020-11467","aliases":["EUVD-2020-3821","GHSA-mhpq-2ph4-jm64"],"status":"published","title":"An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify...","description":"An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify the helpdesk interface by editing /portal/api/style/edit-theme-set/template-sources theme templates, and uses TWIG as its template engine. While direct access to self and _self variables was not permitted, one could abuse the accessible variables in one's context to reach a native unserialize function via the code parameter. There, on could pass a crafted payload to trigger a set of POP gadgets in order to achieve remote code execution.","severity":{"version":"3.0","score":9.1,"vector":"CVSS:3.0/AC:L/AV:N/A:H/C:H/I:H/PR:H/S:C/UI:N","level":"critical","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-10","score":0.03987,"percentile":0.90593,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-502","CWE-732"],"published":"2020-04-01T20:51:22Z","modified":"2026-06-17T02:50:13Z","products":[{"vendor":"deskpro","product":"deskpro"}],"references":[{"url":"https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/","tags":["x_refsource_MISC","x_transferred","Exploit","Third Party Advisory"]},{"url":"https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update","tags":["x_refsource_MISC","x_transferred","Release Notes","Vendor Advisory"]},{"url":"https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09","tags":["x_refsource_MISC","x_transferred","Release Notes","Vendor Advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2020-11467"},{"url":"https://github.com/advisories/GHSA-mhpq-2ph4-jm64"}],"sources":{"cve":[{"id":"CVE-2020-11467","description":"An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify the helpdesk interface by editing /portal/api/style/edit-theme-set/template-sources theme templates, and uses TWIG as its template engine. While direct access to self and _self variables was not permitted, one could abuse the accessible variables in one's context to reach a native unserialize function via the code parameter. There, on could pass a crafted payload to trigger a set of POP gadgets in order to achieve remote code execution.","status":"published","published":"2020-04-01T20:51:22Z","modified":"2024-08-04T11:28:14.081Z","cvss":[{"version":"3.0","score":9.1,"vector":"CVSS:3.0/AC:L/AV:N/A:H/C:H/I:H/PR:H/S:C/UI:N","level":"critical","assessor":"cna"}],"updated_at":"2026-11-02T14:35:57.352161Z"}],"euvd":[{"id":"EUVD-2020-3821","description":"An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify the helpdesk interface by editing /portal/api/style/edit-theme-set/template-sources theme templates, and uses TWIG as its template engine. While direct access to self and _self variables was not permitted, one could abuse the accessible variables in one's context to reach a native unserialize function via the code parameter. There, on could pass a crafted payload to trigger a set of POP gadgets in order to achieve remote code execution.","status":"published","published":"2020-04-01T20:51:22Z","modified":"2024-08-04T11:28:14Z","cvss":[{"version":"3.0","score":9.1,"vector":"CVSS:3.0/AC:L/AV:N/A:H/C:H/I:H/PR:H/S:C/UI:N","level":"critical"}],"updated_at":"2026-11-03T03:07:46.270701Z"}],"ghsa":[{"id":"GHSA-mhpq-2ph4-jm64","title":"An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify...","description":"An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify the helpdesk interface by editing /portal/api/style/edit-theme-set/template-sources theme templates, and uses TWIG as its template engine. While direct access to self and _self variables was not permitted, one could abuse the accessible variables in one's context to reach a native unserialize function via the code parameter. There, on could pass a crafted payload to trigger a set of POP gadgets in order to achieve remote code execution.","status":"published","published":"2022-05-24T17:13:05Z","modified":"2023-01-29T05:02:02Z","cwes":["CWE-732"],"updated_at":"2026-11-02T14:44:58.707257Z"}],"nvd":[{"id":"CVE-2020-11467","description":"An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify the helpdesk interface by editing /portal/api/style/edit-theme-set/template-sources theme templates, and uses TWIG as its template engine. While direct access to self and _self variables was not permitted, one could abuse the accessible variables in one's context to reach a native unserialize function via the code parameter. There, on could pass a crafted payload to trigger a set of POP gadgets in order to achieve remote code execution.","status":"published","published":"2020-04-01T21:15:14.317Z","modified":"2026-06-17T02:50:13.797Z","cvss":[{"version":"3.1","score":7.2,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","level":"high","assessor":"primary"},{"version":"3.0","score":9.1,"vector":"CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H","level":"critical","assessor":"secondary"},{"version":"2.0","score":6.5,"vector":"AV:N/AC:L/Au:S/C:P/I:P/A:P","level":"medium","assessor":"primary"}],"cwes":["CWE-502"],"updated_at":"2026-11-02T14:05:57.678762Z"}]}}