{"id":"CVE-2020-12441","aliases":["EUVD-2020-4752","GHSA-f74w-6ww8-3438"],"status":"published","title":"Denial-of-Service (DoS) in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer...","description":"Denial-of-Service (DoS) in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer overflow in the protocol parser of the ‘HEATRemoteService’ agent. The DoS can be triggered by sending a specially crafted network packet.","severity":{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical","assessor":"primary","from":"nvd"},"epss":{"day":"2026-11-09","score":0.03836,"percentile":0.90188,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-119"],"published":"2020-08-06T18:53:54Z","modified":"2026-06-17T02:51:49Z","products":[{"vendor":"ivanti","product":"desktop\\\u0026server_management"},{"vendor":"ivanti","product":"service_manager_heat_remote_control"}],"references":[{"url":"https://forums.ivanti.com/s/article/Release-Notes-for-DSM-2020-1","tags":["x_refsource_MISC","x_transferred","Release Notes","Vendor Advisory"]},{"url":"https://insinuator.net/2020/06/security-advisories-for-ivanti-dsm-suite/","tags":["x_refsource_MISC","x_transferred","Third Party Advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2020-12441"},{"url":"https://github.com/advisories/GHSA-f74w-6ww8-3438"}],"sources":{"cve":[{"id":"CVE-2020-12441","description":"Denial-of-Service (DoS) in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer overflow in the protocol parser of the ‘HEATRemoteService’ agent. The DoS can be triggered by sending a specially crafted network packet.","status":"published","published":"2020-08-06T18:53:54Z","modified":"2024-08-04T11:56:52.088Z","updated_at":"2026-11-02T14:35:52.925152Z"}],"euvd":[{"id":"EUVD-2020-4752","description":"Denial-of-Service (DoS) in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer overflow in the protocol parser of the ‘HEATRemoteService’ agent. The DoS can be triggered by sending a specially crafted network packet.","status":"published","published":"2020-08-06T18:53:54Z","modified":"2024-08-04T11:56:52Z","updated_at":"2026-11-03T03:07:39.896975Z"}],"ghsa":[{"id":"GHSA-f74w-6ww8-3438","title":"Denial-of-Service (DoS) in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer...","description":"Denial-of-Service (DoS) in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer overflow in the protocol parser of the ‘HEATRemoteService’ agent. The DoS can be triggered by sending a specially crafted network packet.","status":"published","published":"2022-05-24T22:28:36Z","modified":"2023-01-30T05:05:15Z","updated_at":"2026-11-02T14:47:13.933319Z"}],"nvd":[{"id":"CVE-2020-12441","description":"Denial-of-Service (DoS) in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer overflow in the protocol parser of the ‘HEATRemoteService’ agent. The DoS can be triggered by sending a specially crafted network packet.","status":"published","published":"2020-08-06T19:15:13.287Z","modified":"2026-06-17T02:51:49.837Z","cvss":[{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical","assessor":"primary"},{"version":"2.0","score":10,"vector":"AV:N/AC:L/Au:N/C:C/I:C/A:C","level":"high","assessor":"primary"}],"cwes":["CWE-119"],"updated_at":"2026-11-02T14:06:10.994748Z"}]}}