{"id":"CVE-2020-15487","aliases":["EUVD-2020-7480","GHSA-q5cw-4q48-3cxj"],"status":"published","title":"Re:Desk 2.3 contains a blind unauthenticated SQL injection vulnerability in the getBaseCriteria()...","description":"Re:Desk 2.3 contains a blind unauthenticated SQL injection vulnerability in the getBaseCriteria() function in the protected/models/Ticket.php file. By modifying the folder GET parameter, it is possible to execute arbitrary SQL statements via a crafted URL. Unauthenticated remote command execution is possible by using this SQL injection to update certain database values, which are then executed by a bizRule eval() function in the yii/framework/web/auth/CAuthManager.php file. Resultant authorization bypass is also possible, by recovering or modifying password hashes and password reset tokens, allowing for administrative privileges to be obtained.","severity":{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical","assessor":"primary","from":"nvd"},"epss":{"day":"2026-11-09","score":0.0369,"percentile":0.89786,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-89"],"published":"2020-09-30T18:00:44Z","modified":"2026-06-17T02:56:43Z","products":[{"vendor":"re-desk","product":"re\\"}],"references":[{"url":"https://www.re-desk.com/download-help-desk-software.html","tags":["x_refsource_MISC","x_transferred","Vendor Advisory"]},{"url":"https://labs.f-secure.com/advisories/redesk-v2-3-multiple-issues/","tags":["x_refsource_MISC","x_transferred","Exploit","Third Party Advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2020-15487"},{"url":"https://github.com/advisories/GHSA-q5cw-4q48-3cxj"}],"sources":{"cve":[{"id":"CVE-2020-15487","description":"Re:Desk 2.3 contains a blind unauthenticated SQL injection vulnerability in the getBaseCriteria() function in the protected/models/Ticket.php file. By modifying the folder GET parameter, it is possible to execute arbitrary SQL statements via a crafted URL. Unauthenticated remote command execution is possible by using this SQL injection to update certain database values, which are then executed by a bizRule eval() function in the yii/framework/web/auth/CAuthManager.php file. Resultant authorization bypass is also possible, by recovering or modifying password hashes and password reset tokens, allowing for administrative privileges to be obtained.","status":"published","published":"2020-09-30T18:00:44Z","modified":"2024-08-04T13:15:20.782Z","updated_at":"2026-11-02T14:35:50.228781Z"}],"euvd":[{"id":"EUVD-2020-7480","description":"Re:Desk 2.3 contains a blind unauthenticated SQL injection vulnerability in the getBaseCriteria() function in the protected/models/Ticket.php file. By modifying the folder GET parameter, it is possible to execute arbitrary SQL statements via a crafted URL. Unauthenticated remote command execution is possible by using this SQL injection to update certain database values, which are then executed by a bizRule eval() function in the yii/framework/web/auth/CAuthManager.php file. Resultant authorization bypass is also possible, by recovering or modifying password hashes and password reset tokens, allowing for administrative privileges to be obtained.","status":"published","published":"2020-09-30T18:00:44Z","modified":"2024-08-04T13:15:20Z","updated_at":"2026-11-03T03:07:31.508652Z"}],"ghsa":[{"id":"GHSA-q5cw-4q48-3cxj","title":"Re:Desk 2.3 contains a blind unauthenticated SQL injection vulnerability in the getBaseCriteria()...","description":"Re:Desk 2.3 contains a blind unauthenticated SQL injection vulnerability in the getBaseCriteria() function in the protected/models/Ticket.php file. By modifying the folder GET parameter, it is possible to execute arbitrary SQL statements via a crafted URL. Unauthenticated remote command execution is possible by using this SQL injection to update certain database values, which are then executed by a bizRule eval() function in the yii/framework/web/auth/CAuthManager.php file. Resultant authorization bypass is also possible, by recovering or modifying password hashes and password reset tokens, allowing for administrative privileges to be obtained.","status":"published","published":"2022-05-24T17:29:48Z","modified":"2023-01-29T05:04:01Z","updated_at":"2026-11-02T14:45:27.054092Z"}],"nvd":[{"id":"CVE-2020-15487","description":"Re:Desk 2.3 contains a blind unauthenticated SQL injection vulnerability in the getBaseCriteria() function in the protected/models/Ticket.php file. By modifying the folder GET parameter, it is possible to execute arbitrary SQL statements via a crafted URL. Unauthenticated remote command execution is possible by using this SQL injection to update certain database values, which are then executed by a bizRule eval() function in the yii/framework/web/auth/CAuthManager.php file. Resultant authorization bypass is also possible, by recovering or modifying password hashes and password reset tokens, allowing for administrative privileges to be obtained.","status":"published","published":"2020-09-30T18:15:22.273Z","modified":"2026-06-17T02:56:43.73Z","cvss":[{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical","assessor":"primary"},{"version":"2.0","score":7.5,"vector":"AV:N/AC:L/Au:N/C:P/I:P/A:P","level":"high","assessor":"primary"}],"cwes":["CWE-89"],"updated_at":"2026-11-02T14:06:17.70091Z"}]}}