{"id":"CVE-2020-16193","aliases":["EUVD-2020-8159","GHSA-q88j-2hcx-grw4"],"status":"published","title":"osTicket before 1.14.3 allows XSS because include/staff/banrule.inc.php has an unvalidated echo ...","description":"osTicket before 1.14.3 allows XSS because include/staff/banrule.inc.php has an unvalidated echo $info['notes'] call.","severity":{"version":"3.1","score":5.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N","level":"medium","assessor":"primary","from":"nvd"},"epss":{"day":"2026-11-11","score":0.00587,"percentile":0.48494,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-79"],"published":"2020-08-26T12:00:17Z","modified":"2026-10-20T10:51:58Z","products":[{"vendor":"enhancesoft","product":"osticket"}],"references":[{"url":"https://github.com/osTicket/osTicket/blob/develop/include/staff/banrule.inc.php#L67","tags":["x_refsource_MISC","x_transferred","Patch","Third Party Advisory","fix"]},{"url":"https://github.com/osTicket/osTicket/pull/5616/commits/fb570820ef1138776f929a179906e1d8089179d9","tags":["x_refsource_CONFIRM","x_transferred","Patch","Third Party Advisory","fix"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2020-16193"},{"url":"https://github.com/advisories/GHSA-q88j-2hcx-grw4"}],"sources":{"cve":[{"id":"CVE-2020-16193","description":"osTicket before 1.14.3 allows XSS because include/staff/banrule.inc.php has an unvalidated echo $info['notes'] call.","status":"published","published":"2020-08-26T12:00:17Z","modified":"2024-08-04T13:37:54.162Z","updated_at":"2026-11-02T14:35:59.116379Z"}],"euvd":[{"id":"EUVD-2020-8159","description":"osTicket before 1.14.3 allows XSS because include/staff/banrule.inc.php has an unvalidated echo $info['notes'] call.","status":"published","published":"2020-08-26T12:00:17Z","modified":"2024-08-04T13:37:54Z","updated_at":"2026-11-03T03:07:28.673063Z"}],"ghsa":[{"id":"GHSA-q88j-2hcx-grw4","title":"osTicket before 1.14.3 allows XSS because include/staff/banrule.inc.php has an unvalidated echo ...","description":"osTicket before 1.14.3 allows XSS because include/staff/banrule.inc.php has an unvalidated echo $info['notes'] call.","status":"published","published":"2022-05-24T17:26:40Z","modified":"2026-07-10T18:33:07Z","cvss":[{"version":"3.1","score":5.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N","level":"medium"}],"cwes":["CWE-79"],"updated_at":"2026-11-02T15:09:23.304195Z"}],"nvd":[{"id":"CVE-2020-16193","description":"osTicket before 1.14.3 allows XSS because include/staff/banrule.inc.php has an unvalidated echo $info['notes'] call.","status":"published","published":"2020-08-26T12:15:13.357Z","modified":"2026-07-10T18:20:35.78Z","cvss":[{"version":"3.1","score":5.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N","level":"medium","assessor":"primary"},{"version":"2.0","score":3.5,"vector":"AV:N/AC:M/Au:S/C:N/I:P/A:N","level":"low","assessor":"primary"}],"cwes":["CWE-79"],"updated_at":"2026-11-02T14:06:13.600965Z"}],"osv":[{"id":"CVE-2020-16193","description":"osTicket before 1.14.3 allows XSS because include/staff/banrule.inc.php has an unvalidated echo $info['notes'] call.","status":"published","published":"2020-08-26T12:15:13.357Z","modified":"2026-10-20T10:51:58.810786006Z","cvss":[{"version":"3.1","score":5.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N","level":"medium"}],"updated_at":"2026-11-02T15:44:14.828228Z"}]}}