{"id":"CVE-2020-2507","aliases":["EUVD-2020-22300","GHSA-7r29-w7vh-5p6q"],"status":"published","title":"command injection vulnerability in Helpdesk","description":"The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.","severity":{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-09","score":0.03079,"percentile":0.87766,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-77","CWE-78","CWE-863"],"published":"2021-02-03T15:51:16Z","modified":"2026-06-17T03:12:15Z","products":[{"vendor":"gfi software","product":"helpdesk"},{"vendor":"qnap","product":"helpdesk"},{"vendor":"qnap systems inc.","product":"helpdesk"}],"references":[{"url":"https://www.qnap.com/zh-tw/security-advisory/qsa-20-08","tags":["x_refsource_MISC","x_transferred","Vendor Advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2020-2507"},{"url":"https://github.com/advisories/GHSA-7r29-w7vh-5p6q"}],"sources":{"cve":[{"id":"CVE-2020-2507","title":"command injection vulnerability in Helpdesk","description":"The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.","status":"published","published":"2021-02-03T15:51:16.772Z","modified":"2024-09-16T19:40:15.957Z","cvss":[{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical","assessor":"cna"}],"cwes":["CWE-77","CWE-78"],"updated_at":"2026-11-02T14:35:51.563355Z"}],"euvd":[{"id":"EUVD-2020-22300","description":"The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.","status":"published","published":"2021-02-03T15:51:16Z","modified":"2024-09-16T19:40:15Z","cvss":[{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical"}],"updated_at":"2026-11-03T00:55:20.992168Z"}],"ghsa":[{"id":"GHSA-7r29-w7vh-5p6q","title":"The vulnerability have been reported to affect earlier versions of QTS. If exploited, this...","description":"The vulnerability have been reported to affect earlier versions of QTS. If exploited, this improper access control vulnerability could allow attackers to obtain control of a QNAP device. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.","status":"published","published":"2022-05-24T17:40:47Z","modified":"2023-01-29T05:05:12Z","cwes":["CWE-78","CWE-863"],"updated_at":"2026-11-02T14:45:44.421144Z"}],"nvd":[{"id":"CVE-2020-2507","description":"The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.","status":"published","published":"2021-02-03T16:15:13.93Z","modified":"2026-06-17T03:12:15.197Z","cvss":[{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical","assessor":"secondary"},{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical","assessor":"primary"},{"version":"2.0","score":7.5,"vector":"AV:N/AC:L/Au:N/C:P/I:P/A:P","level":"high","assessor":"primary"}],"cwes":["CWE-77","CWE-78"],"updated_at":"2026-11-02T14:06:34.188486Z"}]}}