{"id":"CVE-2020-36926","aliases":["EUVD-2026-3035","GHSA-rg7x-vp5v-875q"],"status":"published","title":"SmarterTools SmarterTrack 7922 -Information Disclosure","description":"SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.","severity":{"version":"4.0","score":6.9,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-11","score":0.00586,"percentile":0.48435,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-497"],"published":"2026-01-15T23:25:33Z","modified":"2026-06-17T03:16:31Z","products":[{"vendor":"smartertools","product":"smartertools smartertrack"},{"vendor":"smartertools","product":"smartertrack"}],"references":[{"url":"https://www.exploit-db.com/exploits/50328","tags":["exploit","Exploit"]},{"url":"https://www.smartertools.com/","tags":["product","Product"]},{"url":"https://www.smartertools.com/smartertrack","tags":["product","Product"]},{"url":"https://www.vulncheck.com/advisories/smartertools-smartertrack-information-disclosure","tags":["third-party-advisory","Third Party Advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2020-36926"},{"url":"https://www.smartertools.com"},{"url":"https://github.com/advisories/GHSA-rg7x-vp5v-875q"}],"sources":{"cve":[{"id":"CVE-2020-36926","title":"SmarterTools SmarterTrack 7922 -Information Disclosure","description":"SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.","status":"published","published":"2026-01-15T23:25:33.221Z","modified":"2026-04-07T14:05:01.488Z","cvss":[{"version":"4.0","score":6.9,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N","level":"medium","assessor":"cna"},{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"cna"}],"cwes":["CWE-497"],"updated_at":"2026-11-02T14:35:55.128961Z"}],"euvd":[{"id":"EUVD-2026-3035","description":"SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.","status":"published","published":"2026-01-15T23:25:33Z","modified":"2026-04-07T14:05:01Z","cvss":[{"version":"4.0","score":6.9,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N","level":"medium"}],"updated_at":"2026-11-02T19:25:14.189276Z"}],"ghsa":[{"id":"GHSA-rg7x-vp5v-875q","title":"SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search...","description":"SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.","status":"published","published":"2026-01-16T00:30:54Z","modified":"2026-01-16T00:31:01Z","cvss":[{"version":"4.0","score":6.9,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X","level":"medium"},{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high"}],"cwes":["CWE-497"],"updated_at":"2026-11-02T15:05:38.149378Z"}],"nvd":[{"id":"CVE-2020-36926","description":"SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.","status":"published","published":"2026-01-16T00:16:18.82Z","modified":"2026-06-17T03:16:31.487Z","cvss":[{"version":"4.0","score":6.9,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X","level":"medium","assessor":"secondary"},{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"secondary"},{"version":"3.1","score":5.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N","level":"medium","assessor":"primary"}],"cwes":["CWE-497"],"updated_at":"2026-11-02T14:06:48.591569Z"}]}}