{"id":"CVE-2021-21437","aliases":["EUVD-2021-8711","GHSA-275p-fw84-9hhf"],"status":"published","title":"Config Items are shown to users without permission","description":"Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions","severity":{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","level":"low","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-11","score":0.0067,"percentile":0.5243,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-264","CWE-862"],"published":"2021-03-22T08:50:17Z","modified":"2026-06-17T03:35:34Z","products":[{"vendor":"otrs","product":"itsmconfigurationmanagement"},{"vendor":"otrs","product":"otrscisincustomerfrontend"},{"vendor":"otrs ag","product":"itsmconfigurationmanagement"},{"vendor":"otrs ag","product":"otrscisincustomerfrontend"}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2021-07/","tags":["x_refsource_MISC","x_transferred","Release Notes","Vendor Advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2021-21437"},{"url":"https://github.com/advisories/GHSA-275p-fw84-9hhf"}],"sources":{"cve":[{"id":"CVE-2021-21437","title":"Config Items are shown to users without permission","description":"Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions","status":"published","published":"2021-03-22T08:50:17.071Z","modified":"2024-09-16T20:53:12.704Z","cvss":[{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","level":"low","assessor":"cna"}],"cwes":["CWE-264"],"updated_at":"2026-11-02T14:33:00.137099Z"}],"euvd":[{"id":"EUVD-2021-8711","description":"Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions","status":"published","published":"2021-03-22T08:50:17Z","modified":"2024-09-16T20:53:12Z","cvss":[{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","level":"low"}],"updated_at":"2026-11-03T00:55:10.024877Z"}],"ghsa":[{"id":"GHSA-275p-fw84-9hhf","title":"Agents are able to see linked Config Items without permissions, which are defined in General...","description":"Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions","status":"published","published":"2022-05-24T17:44:59Z","modified":"2023-01-29T05:02:39Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","level":"medium"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T14:45:08.540426Z"}],"nvd":[{"id":"CVE-2021-21437","description":"Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions","status":"published","published":"2021-03-22T09:15:12.953Z","modified":"2026-06-17T03:35:34.46Z","cvss":[{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","level":"low","assessor":"secondary"},{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","level":"medium","assessor":"primary"},{"version":"2.0","score":4,"vector":"AV:N/AC:L/Au:S/C:P/I:N/A:N","level":"medium","assessor":"primary"}],"cwes":["CWE-264","CWE-862"],"updated_at":"2026-11-02T14:06:50.805771Z"}]}}