{"id":"CVE-2021-28024","aliases":["EUVD-2021-14742","GHSA-vv54-c2m8-pw38"],"status":"published","title":"Unauthorized system access in the login form in ServiceTonic Helpdesk software version \u003c 9.0...","description":"Unauthorized system access in the login form in ServiceTonic Helpdesk software version \u003c 9.0.35937 allows attacker to login without using a password.","severity":{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical","assessor":"primary","from":"nvd"},"epss":{"day":"2026-11-10","score":0.01354,"percentile":0.71819,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-287","CWE-330"],"published":"2021-11-08T14:29:04Z","modified":"2026-06-17T03:45:44Z","products":[{"vendor":"servicetonic","product":"servicetonic"}],"references":[{"url":"https://www.servicetonic.com/","tags":["x_refsource_MISC","x_transferred","Product"]},{"url":"https://www.srlabs.de/bites/chaining-three-zero-day-exploits-in-itsm-software-servicetonic-for-remote-code-execution","tags":["x_refsource_MISC","x_transferred","Exploit","Third Party Advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2021-28024"},{"url":"https://github.com/advisories/GHSA-vv54-c2m8-pw38"}],"sources":{"cve":[{"id":"CVE-2021-28024","description":"Unauthorized system access in the login form in ServiceTonic Helpdesk software version \u003c 9.0.35937 allows attacker to login without using a password.","status":"published","published":"2021-11-08T14:29:04Z","modified":"2024-08-03T21:33:17.281Z","updated_at":"2026-11-02T14:33:08.811269Z"}],"euvd":[{"id":"EUVD-2021-14742","description":"Unauthorized system access in the login form in ServiceTonic Helpdesk software version \u003c 9.0.35937 allows attacker to login without using a password.","status":"published","published":"2021-11-08T14:29:04Z","modified":"2024-08-03T21:33:17Z","updated_at":"2026-11-03T03:24:47.80549Z"}],"ghsa":[{"id":"GHSA-vv54-c2m8-pw38","title":"Unauthorized system access in the login form in ServiceTonic Helpdesk software version \u003c 9.0...","description":"Unauthorized system access in the login form in ServiceTonic Helpdesk software version \u003c 9.0.35937 allows attacker to login without using a password.","status":"published","published":"2022-05-24T19:20:01Z","modified":"2023-01-27T05:04:02Z","cvss":[{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical"}],"cwes":["CWE-287"],"updated_at":"2026-11-02T14:42:22.530177Z"}],"nvd":[{"id":"CVE-2021-28024","description":"Unauthorized system access in the login form in ServiceTonic Helpdesk software version \u003c 9.0.35937 allows attacker to login without using a password.","status":"published","published":"2021-11-08T15:15:07.887Z","modified":"2026-06-17T03:45:44.117Z","cvss":[{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical","assessor":"primary"},{"version":"2.0","score":7.5,"vector":"AV:N/AC:L/Au:N/C:P/I:P/A:P","level":"high","assessor":"primary"}],"cwes":["CWE-330"],"updated_at":"2026-11-02T14:07:00.984108Z"}]}}