{"id":"CVE-2023-34197","aliases":["EUVD-2023-38296","GHSA-vgh6-qcg3-p3mf"],"status":"published","title":"Zoho ManageEngine ServiceDesk Plus before 14202, ServiceDesk Plus MSP before 14300, and...","description":"Zoho ManageEngine ServiceDesk Plus before 14202, ServiceDesk Plus MSP before 14300, and SupportCenter Plus before 14300 have a privilege escalation vulnerability in the Release module that allows unprivileged users to access the Reminders of a release ticket and make modifications.","severity":{"version":"3.1","score":5.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N","level":"medium","assessor":"primary","from":"nvd"},"epss":{"day":"2026-11-09","score":0.03542,"percentile":0.89379,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-863"],"published":"2023-07-07T00:00:00Z","modified":"2026-06-17T06:03:06Z","products":[{"vendor":"zohocorp","product":"manageengine_servicedesk_plus"},{"vendor":"zohocorp","product":"manageengine_servicedesk_plus_msp"},{"vendor":"zohocorp","product":"manageengine_supportcenter_plus"}],"references":[{"url":"https://www.manageengine.com/products/service-desk/CVE-2023-34197.html","tags":["x_transferred","Vendor Advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2023-34197"},{"url":"https://github.com/advisories/GHSA-vgh6-qcg3-p3mf"}],"sources":{"cve":[{"id":"CVE-2023-34197","description":"Zoho ManageEngine ServiceDesk Plus before 14202, ServiceDesk Plus MSP before 14300, and SupportCenter Plus before 14300 have a privilege escalation vulnerability in the Release module that allows unprivileged users to access the Reminders of a release ticket and make modifications.","status":"published","published":"2023-07-07T00:00:00Z","modified":"2024-11-13T21:03:43.38Z","cwes":["CWE-863"],"updated_at":"2026-11-02T14:35:35.912488Z"}],"euvd":[{"id":"EUVD-2023-38296","description":"Zoho ManageEngine ServiceDesk Plus before 14202, ServiceDesk Plus MSP before 14300, and SupportCenter Plus before 14300 have a privilege escalation vulnerability in the Release module that allows unprivileged users to access the Reminders of a release ticket and make modifications.","status":"published","published":"2023-07-07T00:00:00Z","modified":"2024-11-13T21:03:43Z","updated_at":"2026-11-03T00:05:01.264685Z"}],"ghsa":[{"id":"GHSA-vgh6-qcg3-p3mf","title":"Zoho ManageEngine ServiceDesk Plus before 14202, ServiceDesk Plus MSP before 14300, and...","description":"Zoho ManageEngine ServiceDesk Plus before 14202, ServiceDesk Plus MSP before 14300, and SupportCenter Plus before 14300 have a privilege escalation vulnerability in the Release module that allows unprivileged users to access the Reminders of a release ticket and make modifications.","status":"published","published":"2023-07-07T15:30:19Z","modified":"2024-11-14T00:31:10Z","cvss":[{"version":"3.1","score":5.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N","level":"medium"}],"cwes":["CWE-863"],"updated_at":"2026-11-02T14:58:49.748387Z"}],"nvd":[{"id":"CVE-2023-34197","description":"Zoho ManageEngine ServiceDesk Plus before 14202, ServiceDesk Plus MSP before 14300, and SupportCenter Plus before 14300 have a privilege escalation vulnerability in the Release module that allows unprivileged users to access the Reminders of a release ticket and make modifications.","status":"published","published":"2023-07-07T13:15:09.273Z","modified":"2026-06-17T06:03:06.743Z","cvss":[{"version":"3.1","score":5.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N","level":"medium","assessor":"primary"}],"cwes":["CWE-863"],"updated_at":"2026-11-02T14:08:15.127597Z"}]}}