{"id":"CVE-2023-38056","aliases":["EUVD-2023-41882","GHSA-236v-xxhj-r9jw","UBUNTU-CVE-2023-38056"],"status":"published","title":"Code execution via System Configuration","description":"Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.","severity":{"version":"3.1","score":7.2,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","level":"high","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-12","score":0.00872,"percentile":0.59357,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-78"],"published":"2023-07-24T08:27:13Z","modified":"2026-10-17T12:57:20Z","affected":[{"source":"osv","ecosystem":"Ubuntu:16.04:LTS","package":"otrs2","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["4.0.10-1","5.0.1-1","5.0.1-2","5.0.2-1","5.0.3-1","5.0.5-1","5.0.6-1","5.0.7-1"]},{"source":"osv","ecosystem":"Ubuntu:18.04:LTS","package":"otrs2","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["5.0.23-1","5.0.24-1","6.0.1-1","6.0.2-1","6.0.3-1","6.0.4-1","6.0.5-1"]},{"source":"osv","ecosystem":"Ubuntu:20.04:LTS","package":"otrs2","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.0.20-1","6.0.23-2","6.0.24-1","6.0.25-1","6.0.25-2","6.0.25-3","6.0.26-1"]},{"source":"osv","ecosystem":"Ubuntu:22.04:LTS","package":"otrs2","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.0.32-6","6.1.2-1","6.2.1-1","6.2.2-2"]},{"source":"osv","ecosystem":"Ubuntu:24.04:LTS","package":"znuny","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.5.3-1","6.5.4-1","6.5.5-1","6.5.6-1"]},{"source":"osv","ecosystem":"Ubuntu:25.10","package":"znuny","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.5.14-1","6.5.15-2"]},{"source":"osv","ecosystem":"Ubuntu:26.10","package":"znuny","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.5.18-1","6.5.20-1","6.5.21-1","6.5.22-1","6.5.23-1"]},{"source":"osv","ecosystem":"Ubuntu:26.04:LTS","package":"znuny","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.5.15-2","6.5.18-1"]}],"products":[{"vendor":"otrs","product":"otrs"},{"vendor":"otrs ag","product":"((otrs)) community edition"},{"vendor":"otrs ag","product":"otrs"}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2023-05/","tags":["x_transferred","Vendor Advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2023-38056"},{"url":"https://otrs.com/release-notes/otrs-security-advisory-2023-05"},{"url":"https://github.com/advisories/GHSA-236v-xxhj-r9jw"},{"url":"https://ubuntu.com/security/CVE-2023-38056","tags":["report"]},{"url":"https://www.cve.org/CVERecord?id=CVE-2023-38056","tags":["report"]}],"sources":{"cve":[{"id":"CVE-2023-38056","title":"Code execution via System Configuration ","description":"Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.\n\n","status":"published","published":"2023-07-24T08:27:13.127Z","modified":"2024-10-23T17:49:19.541Z","cvss":[{"version":"3.1","score":7.2,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","level":"high","assessor":"cna"}],"cwes":["CWE-78"],"updated_at":"2026-11-02T14:35:29.381004Z"}],"euvd":[{"id":"EUVD-2023-41882","description":"Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.\n\n","status":"published","published":"2023-07-24T08:27:13Z","modified":"2024-10-23T17:49:19Z","cvss":[{"version":"3.1","score":7.2,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","level":"high"}],"updated_at":"2026-11-03T00:05:21.011532Z"}],"ghsa":[{"id":"GHSA-236v-xxhj-r9jw","title":"Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g....","description":"Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.\n\n","status":"published","published":"2023-07-24T09:30:21Z","modified":"2024-04-04T06:19:32Z","cvss":[{"version":"3.1","score":7.2,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","level":"high"}],"cwes":["CWE-78"],"updated_at":"2026-11-02T14:56:40.949889Z"}],"nvd":[{"id":"CVE-2023-38056","description":"Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.\n\n","status":"published","published":"2023-07-24T09:15:09.403Z","modified":"2026-06-17T06:09:19.95Z","cvss":[{"version":"3.1","score":7.2,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","level":"high","assessor":"secondary"},{"version":"3.1","score":7.2,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","level":"high","assessor":"primary"}],"cwes":["CWE-78"],"updated_at":"2026-11-02T14:08:18.687088Z"}],"osv":[{"id":"UBUNTU-CVE-2023-38056","description":"Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.","status":"published","published":"2023-07-24T09:15:00Z","modified":"2026-10-17T12:57:20.442155102Z","cvss":[{"version":"3.1","score":7.2,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","level":"high"},{"version":"3.1","score":7.2,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","level":"high"}],"updated_at":"2026-11-02T16:54:21.882004Z"}]}}