{"id":"CVE-2023-38060","aliases":["DEBIAN-CVE-2023-38060","DLA-3551-1","EUVD-2023-41886","GHSA-9fvp-3hg9-xrcv","UBUNTU-CVE-2023-38060"],"status":"published","title":"Host header injection by attachments in web service","description":"Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows  any authenticated attacker to  to perform an host header injection for the ContentType header of the attachment. \n\n\nThis issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.","severity":{"version":"3.1","score":6.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-12","score":0.00683,"percentile":0.53025,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":true},"cwes":["CWE-20","CWE-74"],"published":"2023-07-24T08:28:13Z","modified":"2026-10-26T18:02:40Z","fixes":[{"ecosystem":"Debian:13","package":"znuny","fixed_in":["6.5.3-1"],"sources":["osv"]},{"ecosystem":"Debian:14","package":"znuny","fixed_in":["6.5.3-1"],"sources":["osv"]}],"affected":[{"source":"osv","ecosystem":"Debian:12","package":"znuny","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.3.2-3","6.3.3-1","6.3.3-1~bpo11+1","6.3.4-1","6.3.4-1~bpo11+1","6.4.2-1","6.4.2-1~bpo11+1","6.4.2-2","6.4.3-1","6.4.3-1~bpo11+1","6.4.4-1","6.4.5-1","6.4.5-1~bpo11+1","6.4.5-2","6.5.1-1","6.5.10-1","6.5.10-1~bpo12+1","6.5.11-1","6.5.11-1~bpo12+1","6.5.13-1","6.5.14-1","6.5.14-1~bpo12+1","6.5.15-1","6.5.15-2","6.5.15-2~bpo12+1","6.5.16-1","6.5.18-1","6.5.18-1~bpo13+1","6.5.19-1","6.5.20-1","6.5.21-1","6.5.22-1","6.5.22-1~bpo13+1","6.5.23-1","6.5.23-1~bpo13+1","6.5.24-1","6.5.24-1~bpo13+1","6.5.25-1","6.5.25-1~bpo13+1","6.5.26-1","6.5.26-1~bpo13+1","6.5.3-1","6.5.3-1~bpo12+1","6.5.4-1","6.5.4-1~bpo12+1","6.5.5-1","6.5.5-1~bpo12+1","6.5.6-1","6.5.6-1~bpo12+1","6.5.8-1","6.5.8-1~bpo12+1","6.5.9-1","6.5.9-1~bpo12+1"]},{"source":"osv","ecosystem":"Debian:13","package":"znuny","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"},{"fixed":"6.5.3-1"}]}],"versions":["6.3.2-3","6.3.3-1","6.3.3-1~bpo11+1","6.3.4-1","6.3.4-1~bpo11+1","6.4.2-1","6.4.2-1~bpo11+1","6.4.2-2","6.4.3-1","6.4.3-1~bpo11+1","6.4.4-1","6.4.5-1","6.4.5-1~bpo11+1","6.4.5-2","6.5.1-1","6.5.3-1~bpo12+1"]},{"source":"osv","ecosystem":"Debian:14","package":"znuny","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"},{"fixed":"6.5.3-1"}]}],"versions":["6.3.2-3","6.3.3-1","6.3.3-1~bpo11+1","6.3.4-1","6.3.4-1~bpo11+1","6.4.2-1","6.4.2-1~bpo11+1","6.4.2-2","6.4.3-1","6.4.3-1~bpo11+1","6.4.4-1","6.4.5-1","6.4.5-1~bpo11+1","6.4.5-2","6.5.1-1","6.5.3-1~bpo12+1"]},{"source":"osv","ecosystem":"Debian:10","package":"otrs2","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"},{"fixed":"6.0.16-2+deb10u1"}]}],"versions":["2.0.4p01-10","2.0.4p01-11","2.0.4p01-12","2.0.4p01-13","2.0.4p01-14","2.0.4p01-14.1","2.0.4p01-15","2.0.4p01-16","2.0.4p01-17","2.0.4p01-18","2.0.4p01-6","2.0.4p01-7","2.0.4p01-8","2.0.4p01-9","2.0.99beta1-1","2.0.99beta1-2","2.1.1-1","2.1.3-1","2.1.4-1","2.1.4-2","2.1.5-1","2.1.5-2","2.1.5-3","2.1.6-1","2.1.7-1","2.1.7-2","2.2.0~beta2-1","2.2.0~beta3-1","2.2.1-1","2.2.2-1","2.2.3-1","2.2.4-1","2.2.5-1","2.2.5-2","2.2.6-1","2.2.7-1","2.2.7-2","2.2.7-2lenny1","2.2.7-2lenny2","2.2.7-2lenny3","2.2.7-3","2.3.2-1","2.3.2-2","2.3.3-1","2.3.4-1","2.3.4-2","2.3.4-3","2.3.4-4","2.3.4-5","2.3.4-6","2.3.4-7","2.4.10+dfsg1-1","2.4.10+dfsg1-2","2.4.10+dfsg1-3","2.4.5-1","2.4.5-2","2.4.5-3","2.4.5-4","2.4.5-5","2.4.6-1","2.4.6-2","2.4.7+dfsg1-1","2.4.7-1","2.4.7-2","2.4.7-3","2.4.7-4","2.4.7-5","2.4.7-6","2.4.8+dfsg1-1","2.4.9+dfsg1-1","2.4.9+dfsg1-2","2.4.9+dfsg1-3","2.4.9+dfsg1-3+squeeze1","2.4.9+dfsg1-3+squeeze3","2.4.9+dfsg1-3+squeeze4","2.4.9+dfsg1-3+squeeze5","2.4.9+dfsg1-4","2.4.9+dfsg1-5","3.0.10+dfsg1-1","3.0.10+dfsg1-2","3.0.11+dfsg1-1","3.0.8+dfsg1-1","3.0.9+dfsg1-1","3.1.0~beta4+dfsg1-1","3.1.0~beta5+dfsg1-1","3.1.0~rc1+dfsg1-1","3.1.1+dfsg1-1","3.1.1+dfsg1-2","3.1.10+dfsg1-1","3.1.11+dfsg1-1","3.1.12+dfsg1-1","3.1.12+dfsg1-2","3.1.12+dfsg1-3","3.1.2+dfsg1-1","3.1.2+dfsg1-2","3.1.2+dfsg1-3","3.1.3+dfsg1-1","3.1.3+dfsg1-2","3.1.4+dfsg1-1","3.1.5+dfsg1-1","3.1.5+dfsg1-2","3.1.5+dfsg1-3","3.1.6+dfsg1-1","3.1.7+dfsg1-1","3.1.7+dfsg1-2","3.1.7+dfsg1-3","3.1.7+dfsg1-4","3.1.7+dfsg1-5","3.1.7+dfsg1-6","3.1.7+dfsg1-7","3.1.7+dfsg1-8","3.1.8+dfsg1-1","3.1.9+dfsg1-1","3.2.1+dfsg1-1","3.2.10-1","3.2.10-2","3.2.11-1","3.2.11-1~bpo70+1","3.2.12-1","3.2.2+dfsg1-1","3.2.3+dfsg1-1","3.2.4-1","3.2.5-1","3.2.6-1","3.2.6-2","3.2.7-1","3.2.7-2","3.2.8-1","3.2.9-1","3.2.9-2","3.3.1-1","3.3.10-1","3.3.11-1","3.3.18-1~deb7u1","3.3.18-1~deb7u2","3.3.18-1~deb7u3","3.3.2-1","3.3.3-1","3.3.3-2","3.3.3-3","3.3.4-1","3.3.5-1","3.3.6-1","3.3.7-1","3.3.7-2","3.3.8-1","3.3.9-1","3.3.9-2","3.3.9-3","3.3.9-3~bpo70+1","4.0.10-1","4.0.11-1","4.0.12-1","4.0.13-1","4.0.13-1~bpo8+1","4.0.5-1","4.0.5-2","4.0.6-1","4.0.7-1","4.0.7-2","4.0.8-1","4.0.9-1","5.0.1-1","5.0.1-2","5.0.10-1","5.0.10-1~bpo8+1","5.0.11-1","5.0.12-1","5.0.13-1","5.0.13-1~bpo8+1","5.0.13-2","5.0.14-1","5.0.14-1~bpo8+1","5.0.15-1","5.0.16-1","5.0.16-1~bpo8+1","5.0.17-1","5.0.18-1","5.0.19-1","5.0.2-1","5.0.20-1","5.0.21-1","5.0.21-1~bpo9+1","5.0.22-1","5.0.23-1","5.0.23-1~bpo9+1","5.0.24-1","5.0.24-1~bpo9+1","5.0.3-1","5.0.5-1","5.0.6-1","5.0.6-1~bpo8+1","5.0.7-1","5.0.8+dfsg1-1","5.0.8-1","5.0.8-1~bpo8+1","5.0.9+dfsg1-1","5.0.9+repack1-1","6.0.1-1","6.0.10-1"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ag","product":"((otrs)) community edition"},{"vendor":"otrs ag","product":"otrs"}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2023-04/","tags":["x_transferred","Vendor Advisory","advisory","report"]},{"url":"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html","tags":["x_transferred","web"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2023-38060"},{"url":"https://otrs.com/release-notes/otrs-security-advisory-2023-04"},{"url":"https://github.com/advisories/GHSA-9fvp-3hg9-xrcv"},{"url":"https://security-tracker.debian.org/tracker/CVE-2023-38060","tags":["advisory"]},{"url":"https://ubuntu.com/security/CVE-2023-38060","tags":["report"]},{"url":"https://www.cve.org/CVERecord?id=CVE-2023-38060","tags":["report"]}],"sources":{"cve":[{"id":"CVE-2023-38060","title":"Host header injection by attachments in web service","description":"Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows  any authenticated attacker to  to perform an host header injection for the ContentType header of the attachment. \n\n\nThis issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.","status":"published","published":"2023-07-24T08:28:13.816Z","modified":"2025-02-13T17:01:45.04Z","cvss":[{"version":"3.1","score":6.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L","level":"medium","assessor":"cna"}],"cwes":["CWE-20"],"updated_at":"2026-11-02T14:35:29.772612Z"}],"euvd":[{"id":"EUVD-2023-41886","description":"Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows  any authenticated attacker to  to perform an host header injection for the ContentType header of the attachment. \n\n\nThis issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.","status":"published","published":"2023-07-24T08:28:13Z","modified":"2025-02-13T17:01:45Z","cvss":[{"version":"3.1","score":6.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L","level":"medium"}],"updated_at":"2026-11-03T00:03:49.604577Z"}],"ghsa":[{"id":"GHSA-9fvp-3hg9-xrcv","title":"Improper Input Validation vulnerability in the ContentType parameter for attachments on...","description":"Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows  any authenticated attacker to  to perform an host header injection for the ContentType header of the attachment. \n\n\nThis issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.","status":"published","published":"2023-07-24T09:30:21Z","modified":"2025-02-13T18:32:47Z","cvss":[{"version":"3.1","score":6.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L","level":"medium"}],"cwes":["CWE-20","CWE-74"],"updated_at":"2026-11-02T14:59:55.900946Z"}],"nvd":[{"id":"CVE-2023-38060","description":"Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows  any authenticated attacker to  to perform an host header injection for the ContentType header of the attachment. \n\n\nThis issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.","status":"published","published":"2023-07-24T09:15:10.073Z","modified":"2026-06-17T06:09:20.497Z","cvss":[{"version":"3.1","score":6.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L","level":"medium","assessor":"secondary"},{"version":"3.1","score":8.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H","level":"high","assessor":"primary"}],"cwes":["CWE-20","CWE-74"],"updated_at":"2026-11-02T14:08:18.687088Z"}],"osv":[{"id":"CVE-2023-38060","description":"Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows  any authenticated attacker to  to perform an host header injection for the ContentType header of the attachment. \n\n\nThis issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.","status":"published","published":"2023-07-24T09:15:10.073Z","modified":"2026-03-14T12:08:11.549502Z","cvss":[{"version":"3.1","score":8.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H","level":"high"}],"updated_at":"2026-11-02T15:44:32.922049Z"},{"id":"DEBIAN-CVE-2023-38060","description":"Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows  any authenticated attacker to  to perform an host header injection for the ContentType header of the attachment.    This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.","status":"published","published":"2023-07-24T09:15:10.073Z","modified":"2026-10-26T18:02:40.997431376Z","cvss":[{"version":"3.1","score":8.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H","level":"high"}],"updated_at":"2026-11-02T15:45:39.980321Z"},{"id":"UBUNTU-CVE-2023-38060","description":"Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows  any authenticated attacker to  to perform an host header injection for the ContentType header of the attachment. This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.","status":"published","published":"2023-07-24T09:15:00Z","modified":"2026-10-17T12:56:25.240583228Z","cvss":[{"version":"3.1","score":6.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L","level":"medium"},{"version":"3.1","score":8.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H","level":"high"}],"updated_at":"2026-11-02T16:54:21.882004Z"},{"id":"DLA-3551-1","title":"otrs2 - security update","status":"published","published":"2023-08-31T00:00:00Z","modified":"2026-03-09T01:23:23.492308Z","updated_at":"2026-11-02T15:46:11.734021Z"}]}}