{"id":"CVE-2023-7337","aliases":["EUVD-2023-60537","GHSA-q6hf-vhcp-h7c7"],"status":"published","title":"JS Help Desk – AI-Powered Support \u0026 Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie","description":"The JS Help Desk – AI-Powered Support \u0026 Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query.  This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.","severity":{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-08","score":0.01427,"percentile":0.73145,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-89"],"published":"2026-03-04T09:24:29Z","modified":"2026-06-17T06:52:33Z","exploits":[{"source":"nuclei","id":"CVE-2023-7337","title":"JS Help Desk \u003c= 2.8.2 - SQL Injection","type":"detection template","url":"https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2023/CVE-2023-7337.yaml"}],"products":[{"vendor":"rabilal","product":"js help desk – ai-powered support \u0026 ticketing system"}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/b841531b-8728-4933-b3c4-d4e10cbdca79?source=cve"},{"url":"https://plugins.trac.wordpress.org/changeset?old_path=/js-support-ticket/tags/2.8.2\u0026new_path=/js-support-ticket/tags/2.8.3"},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2023-7337"},{"url":"https://github.com/advisories/GHSA-q6hf-vhcp-h7c7"}],"sources":{"cve":[{"id":"CVE-2023-7337","title":"JS Help Desk – AI-Powered Support \u0026 Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie","description":"The JS Help Desk – AI-Powered Support \u0026 Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query.  This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.","status":"published","published":"2026-03-04T09:24:29.837Z","modified":"2026-04-08T17:17:46.075Z","cvss":[{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"cna"}],"cwes":["CWE-89"],"updated_at":"2026-11-02T14:35:33.794347Z"}],"euvd":[{"id":"EUVD-2023-60537","description":"The JS Help Desk – AI-Powered Support \u0026 Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query.  This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.","status":"published","published":"2026-03-04T09:24:29Z","modified":"2026-04-08T17:17:46Z","cvss":[{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high"}],"updated_at":"2026-11-02T19:24:43.773985Z"}],"ghsa":[{"id":"GHSA-q6hf-vhcp-h7c7","title":"The JS Help Desk – AI-Powered Support \u0026 Ticketing System plugin for WordPress is vulnerable to...","description":"The JS Help Desk – AI-Powered Support \u0026 Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query.  This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.","status":"published","published":"2026-03-04T12:30:28Z","modified":"2026-03-04T12:30:39Z","cvss":[{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high"}],"cwes":["CWE-89"],"updated_at":"2026-11-02T15:06:26.948991Z"}],"nvd":[{"id":"CVE-2023-7337","description":"The JS Help Desk – AI-Powered Support \u0026 Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query.  This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.","status":"published","published":"2026-03-04T10:16:06.683Z","modified":"2026-06-17T06:52:33.39Z","cvss":[{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"secondary"}],"cwes":["CWE-89"],"updated_at":"2026-11-02T14:09:27.733183Z"}]}}