{"id":"CVE-2024-12443","aliases":["EUVD-2024-50861","GHSA-gh6q-p7qv-wv6v"],"status":"published","title":"CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout \u003c= 1.1.6 - Authenticated (Contributor+) Stored Cross-Site Scripting","description":"The CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the plugin's 'crm-perks-tickets' shortcode in all versions up to, and including, 1.1.6 due to insufficient input sanitization and output escaping on user supplied attributes. This makes it possible for authenticated attackers, with contributor-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.","severity":{"version":"3.1","score":6.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-11","score":0.00346,"percentile":0.28601,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-79"],"published":"2024-12-16T22:24:37Z","modified":"2026-06-17T06:59:43Z","products":[{"vendor":"crmperks","product":"crm perks – wordpress helpdesk integration – zendesk, freshdesk, helpscout"}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/a19e11e7-faa1-4e4d-87de-2454c4ad70f8?source=cve"},{"url":"https://plugins.trac.wordpress.org/browser/support-x/trunk/support-x.php#L210"},{"url":"https://wordpress.org/plugins/support-x"},{"url":"https://plugins.trac.wordpress.org/changeset/3207849/support-x/trunk/support-x.php"},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2024-12443"},{"url":"https://github.com/advisories/GHSA-gh6q-p7qv-wv6v"}],"sources":{"cve":[{"id":"CVE-2024-12443","title":"CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout \u003c= 1.1.6 - Authenticated (Contributor+) Stored Cross-Site Scripting","description":"The CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the plugin's 'crm-perks-tickets' shortcode in all versions up to, and including, 1.1.6 due to insufficient input sanitization and output escaping on user supplied attributes. This makes it possible for authenticated attackers, with contributor-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.","status":"published","published":"2024-12-16T22:24:37.544Z","modified":"2026-04-08T17:12:28.386Z","cvss":[{"version":"3.1","score":6.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","level":"medium","assessor":"cna"}],"cwes":["CWE-79"],"updated_at":"2026-11-02T14:34:12.287582Z"}],"euvd":[{"id":"EUVD-2024-50861","description":"The CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the plugin's 'crm-perks-tickets' shortcode in all versions up to, and including, 1.1.6 due to insufficient input sanitization and output escaping on user supplied attributes. This makes it possible for authenticated attackers, with contributor-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.","status":"published","published":"2024-12-16T22:24:37Z","modified":"2026-04-08T17:12:28Z","cvss":[{"version":"3.1","score":6.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","level":"medium"}],"updated_at":"2026-11-02T19:24:46.695326Z"}],"ghsa":[{"id":"GHSA-gh6q-p7qv-wv6v","title":"The CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout plugin for...","description":"The CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the plugin's 'crm-perks-tickets' shortcode in all versions up to, and including, 1.1.6 due to insufficient input sanitization and output escaping on user supplied attributes. This makes it possible for authenticated attackers, with contributor-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.","status":"published","published":"2024-12-17T00:31:18Z","modified":"2024-12-17T00:31:25Z","cvss":[{"version":"3.1","score":6.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","level":"medium"}],"cwes":["CWE-79"],"updated_at":"2026-11-02T14:59:13.042537Z"}],"nvd":[{"id":"CVE-2024-12443","description":"The CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the plugin's 'crm-perks-tickets' shortcode in all versions up to, and including, 1.1.6 due to insufficient input sanitization and output escaping on user supplied attributes. This makes it possible for authenticated attackers, with contributor-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.","status":"published","published":"2024-12-16T23:15:06.097Z","modified":"2026-06-17T06:59:43.87Z","cvss":[{"version":"3.1","score":6.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","level":"medium","assessor":"secondary"}],"cwes":["CWE-79"],"updated_at":"2026-11-02T14:10:40.137849Z"}]}}