{"id":"CVE-2024-13568","aliases":["EUVD-2025-5904","GHSA-cgj4-6qxq-69w4"],"status":"published","title":"Fluent Support – Helpdesk \u0026 Customer Support Ticket System \u003c= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory","description":"The Fluent Support – Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.","severity":{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-11","score":0.00432,"percentile":0.37912,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-200"],"published":"2025-03-01T04:21:47Z","modified":"2026-06-17T07:02:16Z","products":[{"vendor":"techjewel","product":"fluent support – helpdesk \u0026 customer support ticket system"},{"vendor":"wpmanageninja","product":"fluent_support"}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/17f40832-8ae5-443a-aa98-f0e61d1152cc?source=cve","tags":["Third Party Advisory"]},{"url":"https://plugins.trac.wordpress.org/changeset/3248479/fluent-support/tags/1.8.6/app/Services/Includes/FileSystem.php"},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2024-13568"},{"url":"https://plugins.trac.wordpress.org/browser/fluent-support/trunk/app/Services/Includes/FileSystem.php"},{"url":"https://github.com/advisories/GHSA-cgj4-6qxq-69w4"}],"sources":{"cve":[{"id":"CVE-2024-13568","title":"Fluent Support – Helpdesk \u0026 Customer Support Ticket System \u003c= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory","description":"The Fluent Support – Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.","status":"published","published":"2025-03-01T04:21:47.217Z","modified":"2026-04-08T16:37:32.775Z","cvss":[{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"cna"}],"cwes":["CWE-200"],"updated_at":"2026-11-02T14:34:13.321108Z"}],"euvd":[{"id":"EUVD-2025-5904","description":"The Fluent Support – Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.","status":"published","published":"2025-03-01T04:21:47Z","modified":"2026-04-08T16:37:32Z","cvss":[{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high"}],"updated_at":"2026-11-02T19:25:07.886903Z"}],"ghsa":[{"id":"GHSA-cgj4-6qxq-69w4","title":"The Fluent Support – Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable...","description":"The Fluent Support – Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.","status":"published","published":"2025-03-01T06:30:53Z","modified":"2026-04-08T18:35:17Z","cvss":[{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high"}],"cwes":["CWE-200"],"updated_at":"2026-11-02T15:07:17.92733Z"}],"nvd":[{"id":"CVE-2024-13568","description":"The Fluent Support – Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.","status":"published","published":"2025-03-01T05:15:14.883Z","modified":"2026-06-17T07:02:16.617Z","cvss":[{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"secondary"}],"cwes":["CWE-200"],"updated_at":"2026-11-02T14:10:45.422466Z"}]}}