{"id":"CVE-2024-13606","aliases":["EUVD-2024-51689","GHSA-qmpq-jwf7-cgc7"],"status":"published","title":"JS Help Desk – The Ultimate Help Desk \u0026 Support Plugin \u003c= 2.8.8 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory","description":"The JS Help Desk – The Ultimate Help Desk \u0026 Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.","severity":{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-11","score":0.00431,"percentile":0.37812,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-200"],"published":"2025-02-13T09:21:47Z","modified":"2026-06-17T07:02:21Z","products":[{"vendor":"rabilal","product":"js help desk – ai-powered support \u0026 ticketing system"},{"vendor":"wiselyhub","product":"js_help_desk"}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/e8ed5d5d-86b0-40ac-a093-31392dea13a2?source=cve","tags":["Third Party Advisory"]},{"url":"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/2.8.8/includes/classes/uploads.php","tags":["Product"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2024-13606"},{"url":"https://github.com/advisories/GHSA-qmpq-jwf7-cgc7"}],"sources":{"cve":[{"id":"CVE-2024-13606","title":"JS Help Desk – The Ultimate Help Desk \u0026 Support Plugin \u003c= 2.8.8 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory","description":"The JS Help Desk – The Ultimate Help Desk \u0026 Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.","status":"published","published":"2025-02-13T09:21:47.088Z","modified":"2026-04-08T17:30:42.106Z","cvss":[{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"cna"}],"cwes":["CWE-200"],"updated_at":"2026-11-02T14:34:13.64024Z"}],"euvd":[{"id":"EUVD-2024-51689","description":"The JS Help Desk – The Ultimate Help Desk \u0026 Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.","status":"published","published":"2025-02-13T09:21:47Z","modified":"2026-04-08T17:30:42Z","cvss":[{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high"}],"updated_at":"2026-11-02T19:24:35.429442Z"}],"ghsa":[{"id":"GHSA-qmpq-jwf7-cgc7","title":"The JS Help Desk – The Ultimate Help Desk \u0026 Support Plugin plugin for WordPress is vulnerable to...","description":"The JS Help Desk – The Ultimate Help Desk \u0026 Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.","status":"published","published":"2025-02-13T12:31:06Z","modified":"2025-02-13T12:31:16Z","cvss":[{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high"}],"cwes":["CWE-200"],"updated_at":"2026-11-02T14:59:55.396404Z"}],"nvd":[{"id":"CVE-2024-13606","description":"The JS Help Desk – The Ultimate Help Desk \u0026 Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.","status":"published","published":"2025-02-13T10:15:09.31Z","modified":"2026-06-17T07:02:21.387Z","cvss":[{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"secondary"}],"cwes":["CWE-200"],"updated_at":"2026-11-02T14:10:44.508862Z"}]}}