{"id":"CVE-2024-13607","aliases":["EUVD-2024-51690","GHSA-pgfm-8chm-hcv4"],"status":"published","title":"JS Help Desk – The Ultimate Help Desk \u0026 Support Plugin \u003c= 2.8.8 - Authenticated (Subscriber+) Insecure Direct Object Reference","description":"The JS Help Desk – The Ultimate Help Desk \u0026 Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.","severity":{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-10","score":0.0042,"percentile":0.36604,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-639"],"published":"2025-02-04T06:41:53Z","modified":"2026-06-17T07:02:21Z","products":[{"vendor":"rabilal","product":"js help desk – ai-powered support \u0026 ticketing system"}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/3f57fbbc-ed5a-4452-bd8a-6fc0a4536d76?source=cve"},{"url":"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/2.8.8/modules/gdpr/controller.php#L110"},{"url":"https://plugins.trac.wordpress.org/changeset/3230977/"},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2024-13607"},{"url":"https://plugins.trac.wordpress.org/changeset/3230977"},{"url":"https://github.com/advisories/GHSA-pgfm-8chm-hcv4"}],"sources":{"cve":[{"id":"CVE-2024-13607","title":"JS Help Desk – The Ultimate Help Desk \u0026 Support Plugin \u003c= 2.8.8 - Authenticated (Subscriber+) Insecure Direct Object Reference","description":"The JS Help Desk – The Ultimate Help Desk \u0026 Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.","status":"published","published":"2025-02-04T06:41:53.947Z","modified":"2026-04-08T16:48:10.715Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","level":"medium","assessor":"cna"}],"cwes":["CWE-639"],"updated_at":"2026-11-02T14:34:13.321108Z"}],"euvd":[{"id":"EUVD-2024-51690","description":"The JS Help Desk – The Ultimate Help Desk \u0026 Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.","status":"published","published":"2025-02-04T06:41:53Z","modified":"2026-04-08T16:48:10Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","level":"medium"}],"updated_at":"2026-11-02T19:25:01.825384Z"}],"ghsa":[{"id":"GHSA-pgfm-8chm-hcv4","title":"The JS Help Desk – The Ultimate Help Desk \u0026 Support Plugin plugin for WordPress is vulnerable to...","description":"The JS Help Desk – The Ultimate Help Desk \u0026 Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.","status":"published","published":"2025-02-04T09:31:07Z","modified":"2025-02-04T09:31:14Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","level":"medium"}],"cwes":["CWE-639"],"updated_at":"2026-11-02T14:59:46.595818Z"}],"nvd":[{"id":"CVE-2024-13607","description":"The JS Help Desk – The Ultimate Help Desk \u0026 Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.","status":"published","published":"2025-02-04T07:15:12.973Z","modified":"2026-06-17T07:02:21.547Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","level":"medium","assessor":"secondary"}],"cwes":["CWE-639"],"updated_at":"2026-11-02T14:10:44.033107Z"}]}}