{"id":"CVE-2024-23790","aliases":["EUVD-2024-21243","GHSA-m525-p4rf-7h93","UBUNTU-CVE-2024-23790"],"status":"published","title":"Missing file type check in avatar picture upload","description":"Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes.\nThis issue affects OTRS:  from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.","severity":{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","level":"low","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-11","score":0.00285,"percentile":0.21304,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-20","CWE-354"],"published":"2024-01-29T09:21:14Z","modified":"2026-10-17T12:56:31Z","affected":[{"source":"osv","ecosystem":"Ubuntu:16.04:LTS","package":"otrs2","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["4.0.10-1","5.0.1-1","5.0.1-2","5.0.2-1","5.0.3-1","5.0.5-1","5.0.6-1","5.0.7-1"]},{"source":"osv","ecosystem":"Ubuntu:18.04:LTS","package":"otrs2","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["5.0.23-1","5.0.24-1","6.0.1-1","6.0.2-1","6.0.3-1","6.0.4-1","6.0.5-1"]},{"source":"osv","ecosystem":"Ubuntu:20.04:LTS","package":"otrs2","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.0.20-1","6.0.23-2","6.0.24-1","6.0.25-1","6.0.25-2","6.0.25-3","6.0.26-1"]},{"source":"osv","ecosystem":"Ubuntu:22.04:LTS","package":"otrs2","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.0.32-6","6.1.2-1","6.2.1-1","6.2.2-2"]},{"source":"osv","ecosystem":"Ubuntu:24.04:LTS","package":"znuny","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.5.3-1","6.5.4-1","6.5.5-1","6.5.6-1"]},{"source":"osv","ecosystem":"Ubuntu:25.10","package":"znuny","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.5.14-1","6.5.15-2"]},{"source":"osv","ecosystem":"Ubuntu:26.10","package":"znuny","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.5.18-1","6.5.20-1","6.5.21-1","6.5.22-1","6.5.23-1"]},{"source":"osv","ecosystem":"Ubuntu:26.04:LTS","package":"znuny","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.5.15-2","6.5.18-1"]}],"products":[{"vendor":"otrs","product":"otrs"},{"vendor":"otrs ag","product":"otrs"}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2024-01/","tags":["vendor-advisory","x_transferred","Vendor Advisory","report"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2024-23790"},{"url":"https://github.com/advisories/GHSA-m525-p4rf-7h93"},{"url":"https://ubuntu.com/security/CVE-2024-23790","tags":["report"]},{"url":"https://www.cve.org/CVERecord?id=CVE-2024-23790","tags":["report"]}],"sources":{"cve":[{"id":"CVE-2024-23790","title":"Missing file type check in avatar picture upload","description":"Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes.\nThis issue affects OTRS:  from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.\n\n","status":"published","published":"2024-01-29T09:21:14.996Z","modified":"2025-06-17T21:29:17.7Z","cvss":[{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","level":"low","assessor":"cna"}],"cwes":["CWE-20"],"updated_at":"2026-11-02T14:34:05.823187Z"}],"euvd":[{"id":"EUVD-2024-21243","description":"Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes.\nThis issue affects OTRS:  from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.\n\n","status":"published","published":"2024-01-29T09:21:14Z","modified":"2025-06-17T21:29:17Z","cvss":[{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","level":"low"}],"updated_at":"2026-11-02T20:32:20.512078Z"}],"ghsa":[{"id":"GHSA-m525-p4rf-7h93","title":"Improper Input Validation vulnerability in the upload functionality for user avatars allows...","description":"Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes.\nThis issue affects OTRS:  from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.\n\n","status":"published","published":"2024-01-29T12:30:20Z","modified":"2024-02-10T05:08:44Z","cvss":[{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","level":"low"}],"cwes":["CWE-20","CWE-354"],"updated_at":"2026-11-02T14:55:35.698137Z"}],"nvd":[{"id":"CVE-2024-23790","description":"Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes.\nThis issue affects OTRS:  from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.\n\n","status":"published","published":"2024-01-29T10:15:08.263Z","modified":"2026-06-17T07:13:36.427Z","cvss":[{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","level":"low","assessor":"secondary"},{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical","assessor":"primary"}],"cwes":["CWE-20","CWE-354"],"updated_at":"2026-11-02T14:09:32.147098Z"}],"osv":[{"id":"UBUNTU-CVE-2024-23790","description":"Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes. This issue affects OTRS:  from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.","status":"published","published":"2024-01-29T10:15:00Z","modified":"2026-10-17T12:56:31.723193734Z","cvss":[{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N","level":"low"},{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical"}],"updated_at":"2026-11-02T16:54:42.68848Z"}]}}