{"id":"CVE-2024-23793","aliases":["EUVD-2024-21246","GHSA-cqhr-chmp-4x86","UBUNTU-CVE-2024-23793"],"status":"published","title":"Upload of files outside application directory","description":"The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts.\nThis issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.","severity":{"version":"3.1","score":6.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-12","score":0.00783,"percentile":0.56491,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-22"],"published":"2024-06-06T18:06:58Z","modified":"2026-10-17T12:56:32Z","affected":[{"source":"osv","ecosystem":"Ubuntu:24.04:LTS","package":"znuny","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.5.3-1","6.5.4-1","6.5.5-1","6.5.6-1"]},{"source":"osv","ecosystem":"Ubuntu:25.10","package":"znuny","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.5.14-1","6.5.15-2"]},{"source":"osv","ecosystem":"Ubuntu:26.10","package":"znuny","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.5.18-1","6.5.20-1","6.5.21-1","6.5.22-1","6.5.23-1"]},{"source":"osv","ecosystem":"Ubuntu:26.04:LTS","package":"znuny","ranges":[{"type":"ECOSYSTEM","events":[{"introduced":"0"}]}],"versions":["6.5.15-2","6.5.18-1"]}],"products":[{"vendor":"otrs","product":"otrs"},{"vendor":"otrs","product":"otrs_community_edition"},{"vendor":"otrs ag","product":"((otrs)) community edition"},{"vendor":"otrs ag","product":"otrs"}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2024-05/","tags":["x_transferred","report"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2024-23793"},{"url":"https://otrs.com/release-notes/otrs-security-advisory-2024-05"},{"url":"https://github.com/advisories/GHSA-cqhr-chmp-4x86"},{"url":"https://ubuntu.com/security/CVE-2024-23793","tags":["report"]},{"url":"https://www.cve.org/CVERecord?id=CVE-2024-23793","tags":["report"]}],"sources":{"cve":[{"id":"CVE-2024-23793","title":"Upload of files outside application directory","description":"The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts.\nThis issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.\n\n","status":"published","published":"2024-06-06T18:06:58.805Z","modified":"2024-08-01T23:13:07.327Z","cvss":[{"version":"3.1","score":6.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L","level":"medium","assessor":"cna"}],"cwes":["CWE-22"],"updated_at":"2026-11-02T14:34:05.444281Z"}],"euvd":[{"id":"EUVD-2024-21246","description":"The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts.\nThis issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.\n\n","status":"published","published":"2024-06-06T18:06:58Z","modified":"2024-08-01T23:13:07Z","cvss":[{"version":"3.1","score":6.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L","level":"medium"}],"updated_at":"2026-11-03T03:50:28.835632Z"}],"ghsa":[{"id":"GHSA-cqhr-chmp-4x86","title":"The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability...","description":"The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts.\nThis issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.\n\n","status":"published","published":"2024-06-06T21:30:36Z","modified":"2024-06-06T21:30:36Z","cvss":[{"version":"3.1","score":6.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L","level":"medium"}],"cwes":["CWE-22"],"updated_at":"2026-11-02T14:57:25.971514Z"}],"nvd":[{"id":"CVE-2024-23793","description":"The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts.\nThis issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.\n\n","status":"published","published":"2024-06-06T19:15:52.373Z","modified":"2026-06-17T07:13:36.797Z","cvss":[{"version":"3.1","score":6.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L","level":"medium","assessor":"secondary"}],"cwes":["CWE-22"],"updated_at":"2026-11-02T14:10:04.111836Z"}],"osv":[{"id":"UBUNTU-CVE-2024-23793","description":"The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.","status":"published","published":"2024-06-06T19:15:00Z","modified":"2026-10-17T12:56:32.046115012Z","cvss":[{"version":"3.1","score":6.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L","level":"medium"}],"updated_at":"2026-11-02T16:54:42.68848Z"}]}}