{"id":"CVE-2024-28986","aliases":["EUVD-2024-26048","GHSA-g536-h677-2w32"],"status":"published","title":"SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability","description":"SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. \n\nWhile it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.  \n\nHowever, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.","severity":{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-11","score":0.84628,"percentile":0.99709,"model":"v2026.06.15"},"facts":{"in_kev":true,"known_exploited":true,"public_exploit":false,"fix_available":false},"cwes":["CWE-502"],"published":"2024-08-13T22:06:45Z","modified":"2026-06-17T07:22:12Z","kev":{"date_added":"2024-08-15","due_date":"2024-09-05","required_action":"Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.","known_ransomware_use":"Unknown"},"exploitation":[{"source":"euvd","since":"2024-08-15"},{"source":"kev","since":"2024-08-15"}],"exploits":[{"source":"nuclei","id":"CVE-2024-28986","title":"SolarWinds Web Help Desk \u003c 12.8.3 - Insecure Deserialization","type":"detection template","url":"https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2024/CVE-2024-28986.yaml"}],"products":[{"vendor":"solarwinds","product":"web help desk"},{"vendor":"solarwinds","product":"web_help_desk"},{"vendor":"solarwinds","product":"webhelpdesk"}],"references":[{"url":"https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986","tags":["Vendor Advisory"]},{"url":"https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1","tags":["Broken Link","Vendor Advisory"]},{"url":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986","tags":["government-resource","US Government Resource"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2024-28986"},{"url":"https://github.com/advisories/GHSA-g536-h677-2w32"}],"sources":{"cve":[{"id":"CVE-2024-28986","title":"SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability","description":"SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. \n\nWhile it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.  \n\nHowever, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.","status":"published","published":"2024-08-13T22:06:45.234Z","modified":"2025-10-21T22:55:47.324Z","cvss":[{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical","assessor":"cna"}],"cwes":["CWE-502"],"updated_at":"2026-11-02T14:34:18.597034Z"}],"euvd":[{"id":"EUVD-2024-26048","description":"SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. \n\nWhile it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.  \n\nHowever, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.","status":"published","published":"2024-08-13T22:06:45Z","modified":"2025-10-21T22:55:47Z","cvss":[{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical"}],"exploited_since":"2024-08-15","updated_at":"2026-11-02T20:31:28.525814Z"}],"ghsa":[{"id":"GHSA-g536-h677-2w32","title":"SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code...","description":"SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. \n\n\n\nWhile it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.  \n\n\n\nHowever, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.","status":"published","published":"2024-08-14T00:31:02Z","modified":"2025-10-22T00:34:11Z","cvss":[{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical"}],"cwes":["CWE-502"],"updated_at":"2026-11-02T15:04:09.266545Z"}],"kev":[{"id":"CVE-2024-28986","title":"SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability","description":"SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could allow for remote code execution.","cwes":["CWE-502"],"kev":{"date_added":"2024-08-15","due_date":"2024-09-05","required_action":"Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.","known_ransomware_use":"Unknown"},"updated_at":"2026-11-02T17:00:16.234141Z"}],"nvd":[{"id":"CVE-2024-28986","description":"SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. \n\nWhile it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.  \n\nHowever, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.","status":"published","published":"2024-08-13T23:15:16.627Z","modified":"2026-06-17T07:22:12.443Z","cvss":[{"version":"3.1","score":9.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","level":"critical","assessor":"secondary"}],"cwes":["CWE-502"],"updated_at":"2026-11-02T14:10:18.563492Z"}]}}