{"id":"CVE-2024-29185","aliases":["EUVD-2024-26215","GHSA-7p9x-ch4c-vqj9"],"status":"published","title":"FreeScout OS Command Injection vulnerability","description":"FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.","severity":{"version":"3.1","score":9.1,"vector":"CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H","level":"critical","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-10","score":0.01731,"percentile":0.77806,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-78"],"published":"2024-03-22T17:03:56Z","modified":"2026-10-28T02:30:58Z","products":[{"vendor":"freescout","product":"freescout"},{"vendor":"freescout-help-desk","product":"freescout"},{"vendor":"freescout-helpdesk","product":"freescout"},{"vendor":"freescout_helpdesk","product":"freescout"}],"references":[{"url":"https://github.com/freescout-helpdesk/freescout/security/advisories/GHSA-7p9x-ch4c-vqj9","tags":["x_refsource_CONFIRM","x_transferred","Exploit","Vendor Advisory","advisory"]},{"url":"https://github.com/CVEProject/cvelistV5/tree/main/cves/2024/29xxx/CVE-2024-29185.json","tags":["advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2024-29185","tags":["advisory"]}],"sources":{"cve":[{"id":"CVE-2024-29185","title":"FreeScout OS Command Injection vulnerability","description":"FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.","status":"published","published":"2024-03-22T17:03:56.508Z","modified":"2024-08-21T22:49:49.242Z","cvss":[{"version":"3.1","score":9.1,"vector":"CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H","level":"critical","assessor":"cna"}],"cwes":["CWE-78"],"updated_at":"2026-11-02T14:34:15.337999Z"}],"euvd":[{"id":"EUVD-2024-26215","description":"FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.","status":"published","published":"2024-03-22T17:03:56Z","modified":"2024-08-21T22:49:49Z","cvss":[{"version":"3.1","score":9.1,"vector":"CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H","level":"critical"}],"updated_at":"2026-11-03T00:56:13.735057Z"}],"nvd":[{"id":"CVE-2024-29185","description":"FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.","status":"published","published":"2024-03-22T17:15:08.44Z","modified":"2026-06-17T07:22:35.063Z","cvss":[{"version":"3.1","score":9,"vector":"CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H","level":"critical","assessor":"secondary"},{"version":"3.1","score":9,"vector":"CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H","level":"critical","assessor":"primary"}],"cwes":["CWE-78"],"updated_at":"2026-11-02T14:09:43.052376Z"}],"osv":[{"id":"CVE-2024-29185","title":"FreeScout OS Command Injection vulnerability","description":"FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.","status":"published","published":"2024-03-22T17:03:56.508Z","modified":"2026-10-28T02:30:58.344859046Z","cvss":[{"version":"3.1","score":9,"vector":"CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H","level":"critical"}],"cwes":["CWE-78"],"updated_at":"2026-11-02T15:44:40.06138Z"}]}}