{"id":"CVE-2024-43446","aliases":["EUVD-2024-40288","GHSA-chc6-3mhw-pc4r"],"status":"published","title":"Improper check of permissions in Generic Interface","description":"An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. \n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","severity":{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N","level":"low","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-09","score":0.00221,"percentile":0.12783,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-269"],"published":"2025-01-27T05:58:29Z","modified":"2026-06-17T07:51:03Z","products":[{"vendor":"otrs ag","product":"((otrs)) community edition"},{"vendor":"otrs ag","product":"otrs"}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2025-02/"},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2024-43446"},{"url":"https://otrs.com/release-notes/otrs-security-advisory-2025-02"},{"url":"https://github.com/advisories/GHSA-chc6-3mhw-pc4r"}],"sources":{"cve":[{"id":"CVE-2024-43446","title":"Improper check of permissions in Generic Interface","description":"An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. \n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","status":"published","published":"2025-01-27T05:58:29.271Z","modified":"2025-02-12T20:41:31.804Z","cvss":[{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N","level":"low","assessor":"cna"}],"cwes":["CWE-269"],"updated_at":"2026-11-02T14:33:58.839967Z"}],"euvd":[{"id":"EUVD-2024-40288","description":"An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. \n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","status":"published","published":"2025-01-27T05:58:29Z","modified":"2025-02-12T20:41:31Z","cvss":[{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N","level":"low"}],"updated_at":"2026-11-03T00:03:56.514594Z"}],"ghsa":[{"id":"GHSA-chc6-3mhw-pc4r","title":"An improper privilege management vulnerability in OTRS Generic Interface module allows change of...","description":"An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. \n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","status":"published","published":"2025-01-27T06:30:26Z","modified":"2025-01-27T06:30:32Z","cvss":[{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N","level":"low"}],"cwes":["CWE-269"],"updated_at":"2026-11-02T14:59:41.175336Z"}],"nvd":[{"id":"CVE-2024-43446","description":"An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. \n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","status":"published","published":"2025-01-27T06:15:24.033Z","modified":"2026-06-17T07:51:03.657Z","cvss":[{"version":"3.1","score":3.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N","level":"low","assessor":"secondary"}],"cwes":["CWE-269"],"updated_at":"2026-11-02T14:10:43.581383Z"}]}}