{"id":"CVE-2024-49193","aliases":["EUVD-2024-43279","GHSA-vv5g-xq9c-77w7"],"status":"published","title":"Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing,...","description":"Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.","severity":{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"adp","from":"cve"},"epss":{"day":"2026-11-10","score":0.00689,"percentile":0.5309,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-290"],"published":"2024-10-12T00:00:00Z","modified":"2026-06-17T07:59:29Z","products":[{"vendor":"zendesk","product":"zendesk"}],"references":[{"url":"https://gist.github.com/hackermondev/68ec8ed145fcee49d2f5e2b9d2cf2e52"},{"url":"https://news.ycombinator.com/item?id=41818459"},{"url":"https://x.com/hackermondev/status/1844877950698537323"},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2024-49193"},{"url":"https://github.com/advisories/GHSA-vv5g-xq9c-77w7"}],"sources":{"cve":[{"id":"CVE-2024-49193","description":"Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.","status":"published","published":"2024-10-12T00:00:00Z","modified":"2024-10-16T20:06:28.668Z","cvss":[{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"adp"}],"cwes":["CWE-290"],"updated_at":"2026-11-02T14:33:56.402064Z"}],"euvd":[{"id":"EUVD-2024-43279","description":"Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.","status":"published","published":"2024-10-12T00:00:00Z","modified":"2024-10-16T20:06:28Z","cvss":[{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high"}],"updated_at":"2026-11-03T00:27:34.865484Z"}],"ghsa":[{"id":"GHSA-vv5g-xq9c-77w7","title":"Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing,...","description":"Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.","status":"published","published":"2024-10-12T15:30:42Z","modified":"2024-10-16T21:31:08Z","cvss":[{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high"}],"cwes":["CWE-290"],"updated_at":"2026-11-02T14:58:31.476115Z"}],"nvd":[{"id":"CVE-2024-49193","description":"Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.","status":"published","published":"2024-10-12T14:15:02.753Z","modified":"2026-06-17T07:59:29.493Z","cvss":[{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"secondary"}],"cwes":["CWE-290"],"updated_at":"2026-11-02T14:10:31.879321Z"}]}}