{"id":"CVE-2024-50394","aliases":["EUVD-2024-54222","GHSA-9973-9x4h-pfgx"],"status":"published","title":"Helpdesk","description":"An improper certificate validation vulnerability has been reported to affect Helpdesk. If exploited, the vulnerability could allow remote attackers to compromise the security of the system.\n\nWe have already fixed the vulnerability in the following version:\nHelpdesk 3.3.3 and later","severity":{"version":"4.0","score":7.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:P/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N","level":"high","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-10","score":0.00307,"percentile":0.23738,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-295"],"published":"2025-03-07T16:13:11Z","modified":"2026-06-17T08:04:22Z","products":[{"vendor":"gfi software","product":"helpdesk"},{"vendor":"qnap","product":"helpdesk"},{"vendor":"qnap systems inc.","product":"helpdesk"}],"references":[{"url":"https://www.qnap.com/en/security-advisory/qsa-25-05","tags":["Vendor Advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2024-50394"},{"url":"https://github.com/advisories/GHSA-9973-9x4h-pfgx"}],"sources":{"cve":[{"id":"CVE-2024-50394","title":"Helpdesk","description":"An improper certificate validation vulnerability has been reported to affect Helpdesk. If exploited, the vulnerability could allow remote attackers to compromise the security of the system.\n\nWe have already fixed the vulnerability in the following version:\nHelpdesk 3.3.3 and later","status":"published","published":"2025-03-07T16:13:11.034Z","modified":"2025-03-07T18:02:58.278Z","cvss":[{"version":"4.0","score":7.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:P/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N","level":"high","assessor":"cna"}],"cwes":["CWE-295"],"updated_at":"2026-11-02T14:34:21.784174Z"}],"euvd":[{"id":"EUVD-2024-54222","description":"An improper certificate validation vulnerability has been reported to affect Helpdesk. If exploited, the vulnerability could allow remote attackers to compromise the security of the system.\n\nWe have already fixed the vulnerability in the following version:\nHelpdesk 3.3.3 and later","status":"published","published":"2025-03-07T16:13:11Z","modified":"2025-03-07T18:02:58Z","cvss":[{"version":"4.0","score":7.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:P/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N","level":"high"}],"updated_at":"2026-11-02T20:53:10.661676Z"}],"ghsa":[{"id":"GHSA-9973-9x4h-pfgx","title":"An improper certificate validation vulnerability has been reported to affect Helpdesk. If...","description":"An improper certificate validation vulnerability has been reported to affect Helpdesk. If exploited, the vulnerability could allow remote attackers to compromise the security of the system.\n\nWe have already fixed the vulnerability in the following version:\nHelpdesk 3.3.3 and later","status":"published","published":"2025-03-07T18:31:05Z","modified":"2026-01-22T18:51:57Z","cvss":[{"version":"4.0","score":7.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:P/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X","level":"high"},{"version":"3.1","score":8.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H","level":"high"}],"cwes":["CWE-295"],"updated_at":"2026-11-02T15:05:51.858942Z"}],"nvd":[{"id":"CVE-2024-50394","description":"An improper certificate validation vulnerability has been reported to affect Helpdesk. If exploited, the vulnerability could allow remote attackers to compromise the security of the system.\n\nWe have already fixed the vulnerability in the following version:\nHelpdesk 3.3.3 and later","status":"published","published":"2025-03-07T17:15:19.327Z","modified":"2026-06-17T08:04:22.32Z","cvss":[{"version":"4.0","score":7.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:P/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X","level":"high","assessor":"secondary"},{"version":"3.1","score":8.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H","level":"high","assessor":"primary"}],"cwes":["CWE-295"],"updated_at":"2026-11-02T14:10:45.422466Z"}]}}
