{"id":"CVE-2024-57728","aliases":["EUVD-2024-53726","GHSA-mchm-7mqx-7299"],"status":"published","title":"SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files...","description":"SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.","severity":{"version":"3.1","score":7.2,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","level":"high","assessor":"primary","from":"nvd"},"epss":{"day":"2026-11-09","score":0.64468,"percentile":0.99243,"model":"v2026.06.15"},"facts":{"in_kev":true,"known_exploited":true,"public_exploit":false,"fix_available":false},"cwes":["CWE-22","CWE-59"],"published":"2025-01-15T00:00:00Z","modified":"2026-08-04T03:56:06Z","kev":{"date_added":"2026-04-24","due_date":"2026-05-08","required_action":"Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.","known_ransomware_use":"Known"},"exploitation":[{"source":"euvd","since":"2026-04-24"},{"source":"kev","since":"2026-04-24"}],"exploits":[{"source":"nuclei","id":"CVE-2024-57728","title":"SimpleHelp \u003c= 5.5.7 - Arbitrary File Upload","type":"detection template","url":"https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2024/CVE-2024-57728.yaml"}],"products":[{"vendor":"simple-help","product":"simplehelp"},{"vendor":"simplehelp","product":"simplehelp"}],"references":[{"url":"https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/","tags":["Third Party Advisory"]},{"url":"https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier","tags":["Vendor Advisory"]},{"url":"https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce","tags":["third-party-advisory","Third Party Advisory"]},{"url":"https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/","tags":["third-party-advisory","Technical Description"]},{"url":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57728","tags":["government-resource","US Government Resource"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2024-57728"},{"url":"https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software"},{"url":"https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations"},{"url":"https://github.com/advisories/GHSA-mchm-7mqx-7299"}],"sources":{"cve":[{"id":"CVE-2024-57728","description":"SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.","status":"published","published":"2025-01-15T00:00:00Z","modified":"2026-08-04T03:56:06.666Z","cvss":[{"version":"3.1","score":7.2,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","level":"high","assessor":"adp"}],"cwes":["CWE-22"],"updated_at":"2026-11-02T14:34:07.152829Z"}],"euvd":[{"id":"EUVD-2024-53726","description":"SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.","status":"published","published":"2025-01-15T00:00:00Z","modified":"2026-08-04T03:56:06Z","cvss":[{"version":"3.1","score":7.2,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","level":"high"}],"exploited_since":"2026-04-24","updated_at":"2026-11-02T18:02:23.332335Z"}],"ghsa":[{"id":"GHSA-mchm-7mqx-7299","title":"SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files...","description":"SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.","status":"published","published":"2025-01-16T00:31:22Z","modified":"2026-04-24T18:31:38Z","cvss":[{"version":"3.1","score":7.2,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","level":"high"}],"cwes":["CWE-22","CWE-59"],"updated_at":"2026-11-02T15:07:37.660763Z"}],"kev":[{"id":"CVE-2024-57728","title":"SimpleHelp Path Traversal Vulnerability","description":"SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.","cwes":["CWE-22"],"kev":{"date_added":"2026-04-24","due_date":"2026-05-08","required_action":"Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.","known_ransomware_use":"Known"},"updated_at":"2026-11-02T17:00:15.999436Z"}],"nvd":[{"id":"CVE-2024-57728","description":"SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.","status":"published","published":"2025-01-15T23:15:09.777Z","modified":"2026-06-17T08:13:58.993Z","cvss":[{"version":"3.1","score":7.2,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","level":"high","assessor":"primary"},{"version":"3.1","score":7.2,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H","level":"high","assessor":"secondary"}],"cwes":["CWE-59","CWE-22"],"updated_at":"2026-11-02T14:10:42.895329Z"}]}}