{"id":"CVE-2024-8632","aliases":["EUVD-2024-49311","GHSA-mr5r-968f-9m2f"],"status":"published","title":"KB Support – WordPress Help Desk and Knowledge Base \u003c= 1.6.6 - Missing Authorization to Unauthenticated Ticket Reply Exposure","description":"The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized access and modification of data due to a missing capability check on the 'kbs_ajax_load_front_end_replies' and 'kbs_ajax_mark_reply_as_read' functions in all versions up to, and including, 1.6.6. This makes it possible for unauthenticated attackers to read replies of any ticket, and mark any reply as read.","severity":{"version":"3.1","score":6.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-10","score":0.00287,"percentile":0.21432,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-862"],"published":"2024-10-01T07:30:13Z","modified":"2026-06-17T08:23:01Z","products":[{"vendor":"cagdasdag","product":"kb_support_wordpress_help_desk_and_knowledge_base"},{"vendor":"logon","product":"kb_support"},{"vendor":"logoninc","product":"kb support – customer support ticket \u0026 helpdesk plugin, knowledge base plugin"}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/767b1234-5b4a-4baa-9048-7b2e413cdba5?source=cve","tags":["Third Party Advisory"]},{"url":"https://plugins.trac.wordpress.org/changeset?sfp_email=\u0026sfph_mail=\u0026reponame=\u0026old=3164784%40kb-support\u0026new=3164784%40kb-support\u0026sfp_email=\u0026sfph_mail="},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2024-8632"},{"url":"https://plugins.trac.wordpress.org/browser/kb-support/trunk/includes/ajax-functions.php#L342"},{"url":"https://plugins.trac.wordpress.org/browser/kb-support/trunk/includes/ajax-functions.php#L439"},{"url":"https://github.com/advisories/GHSA-mr5r-968f-9m2f"}],"sources":{"cve":[{"id":"CVE-2024-8632","title":"KB Support – WordPress Help Desk and Knowledge Base \u003c= 1.6.6 - Missing Authorization to Unauthenticated Ticket Reply Exposure","description":"The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized access and modification of data due to a missing capability check on the 'kbs_ajax_load_front_end_replies' and 'kbs_ajax_mark_reply_as_read' functions in all versions up to, and including, 1.6.6. This makes it possible for unauthenticated attackers to read replies of any ticket, and mark any reply as read.","status":"published","published":"2024-10-01T07:30:13.274Z","modified":"2026-04-08T17:01:31.449Z","cvss":[{"version":"3.1","score":6.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N","level":"medium","assessor":"cna"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T14:34:09.540667Z"}],"euvd":[{"id":"EUVD-2024-49311","description":"The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized access and modification of data due to a missing capability check on the 'kbs_ajax_load_front_end_replies' and 'kbs_ajax_mark_reply_as_read' functions in all versions up to, and including, 1.6.6. This makes it possible for unauthenticated attackers to read replies of any ticket, and mark any reply as read.","status":"published","published":"2024-10-01T07:30:13Z","modified":"2026-04-08T17:01:31Z","cvss":[{"version":"3.1","score":6.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N","level":"medium"}],"updated_at":"2026-11-02T19:24:53.403695Z"}],"ghsa":[{"id":"GHSA-mr5r-968f-9m2f","title":"The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to...","description":"The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized access and modification of data due to a missing capability check on the 'kbs_ajax_load_front_end_replies' and 'kbs_ajax_mark_reply_as_read' functions in all versions up to, and including, 1.6.6. This makes it possible for unauthenticated attackers to read replies of any ticket, and mark any reply as read.","status":"published","published":"2024-10-01T09:30:48Z","modified":"2026-04-08T18:35:06Z","cvss":[{"version":"3.1","score":6.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N","level":"medium"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T15:07:17.92733Z"}],"nvd":[{"id":"CVE-2024-8632","description":"The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized access and modification of data due to a missing capability check on the 'kbs_ajax_load_front_end_replies' and 'kbs_ajax_mark_reply_as_read' functions in all versions up to, and including, 1.6.6. This makes it possible for unauthenticated attackers to read replies of any ticket, and mark any reply as read.","status":"published","published":"2024-10-01T08:15:03.61Z","modified":"2026-06-17T08:23:01.133Z","cvss":[{"version":"3.1","score":6.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N","level":"medium","assessor":"secondary"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T14:10:29.044588Z"}]}}