{"id":"CVE-2024-9472","aliases":["EUVD-2024-49964","GHSA-4jjw-9p2j-2v46"],"status":"published","title":"PAN-OS: Firewall Denial of Service (DoS) Using Specially Crafted Traffic","description":"A null pointer dereference in Palo Alto Networks PAN-OS software on PA-800 Series, PA-3200 Series, PA-5200 Series, and PA-7000 Series hardware platforms when Decryption policy is enabled allows an unauthenticated attacker to crash PAN-OS by sending specific traffic through the data plane, resulting in a denial of service (DoS) condition. Repeated attempts to trigger this condition will result in PAN-OS entering maintenance mode.\n\n\nPalo Alto Networks VM-Series, Cloud NGFW, and Prisma Access are not affected.\n\n\nThis issue only affects PA-800 Series, PA-3200 Series, PA-5200 Series, and PA-7000 Series running these specific versions of PAN-OS:\n\n  *  10.2.7-h12\n  *  10.2.8-h10\n  *  10.2.9-h9\n  *  10.2.9-h11\n  *  10.2.10-h2\n  *  10.2.10-h3\n  *  10.2.11\n  *  10.2.11-h1\n  *  10.2.11-h2\n  *  10.2.11-h3\n  *  11.1.2-h9\n  *  11.1.2-h12\n  *  11.1.3-h2\n  *  11.1.3-h4\n  *  11.1.3-h6\n  *  11.2.2\n  *  11.2.2-h1","severity":{"version":"4.0","score":8.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/AU:N/R:U/V:C/RE:M/U:Amber","level":"high","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-09","score":0.00427,"percentile":0.37228,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-476"],"published":"2024-11-14T09:34:22Z","modified":"2026-06-17T08:24:38Z","products":[{"vendor":"palo alto networks","product":"cloud ngfw"},{"vendor":"palo alto networks","product":"pan-os"},{"vendor":"palo alto networks","product":"prisma access"}],"references":[{"url":"https://security.paloaltonetworks.com/CVE-2024-9472","tags":["vendor-advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2024-9472"},{"url":"https://github.com/advisories/GHSA-4jjw-9p2j-2v46"}],"sources":{"cve":[{"id":"CVE-2024-9472","title":"PAN-OS: Firewall Denial of Service (DoS) Using Specially Crafted Traffic","description":"A null pointer dereference in Palo Alto Networks PAN-OS software on PA-800 Series, PA-3200 Series, PA-5200 Series, and PA-7000 Series hardware platforms when Decryption policy is enabled allows an unauthenticated attacker to crash PAN-OS by sending specific traffic through the data plane, resulting in a denial of service (DoS) condition. Repeated attempts to trigger this condition will result in PAN-OS entering maintenance mode.\n\n\nPalo Alto Networks VM-Series, Cloud NGFW, and Prisma Access are not affected.\n\n\nThis issue only affects PA-800 Series, PA-3200 Series, PA-5200 Series, and PA-7000 Series running these specific versions of PAN-OS:\n\n  *  10.2.7-h12\n  *  10.2.8-h10\n  *  10.2.9-h9\n  *  10.2.9-h11\n  *  10.2.10-h2\n  *  10.2.10-h3\n  *  10.2.11\n  *  10.2.11-h1\n  *  10.2.11-h2\n  *  10.2.11-h3\n  *  11.1.2-h9\n  *  11.1.2-h12\n  *  11.1.3-h2\n  *  11.1.3-h4\n  *  11.1.3-h6\n  *  11.2.2\n  *  11.2.2-h1","status":"published","published":"2024-11-14T09:34:22.665Z","modified":"2024-11-14T14:10:30.404Z","cvss":[{"version":"4.0","score":8.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/AU:N/R:U/V:C/RE:M/U:Amber","level":"high","assessor":"cna"}],"cwes":["CWE-476"],"updated_at":"2026-11-02T14:34:06.147811Z"}],"euvd":[{"id":"EUVD-2024-49964","description":"A null pointer dereference in Palo Alto Networks PAN-OS software on PA-800 Series, PA-3200 Series, PA-5200 Series, and PA-7000 Series hardware platforms when Decryption policy is enabled allows an unauthenticated attacker to crash PAN-OS by sending specific traffic through the data plane, resulting in a denial of service (DoS) condition. Repeated attempts to trigger this condition will result in PAN-OS entering maintenance mode.\n\n\nPalo Alto Networks VM-Series, Cloud NGFW, and Prisma Access are not affected.\n\n\nThis issue only affects PA-800 Series, PA-3200 Series, PA-5200 Series, and PA-7000 Series running these specific versions of PAN-OS:\n\n  *  10.2.7-h12\n  *  10.2.8-h10\n  *  10.2.9-h9\n  *  10.2.9-h11\n  *  10.2.10-h2\n  *  10.2.10-h3\n  *  10.2.11\n  *  10.2.11-h1\n  *  10.2.11-h2\n  *  10.2.11-h3\n  *  11.1.2-h9\n  *  11.1.2-h12\n  *  11.1.3-h2\n  *  11.1.3-h4\n  *  11.1.3-h6\n  *  11.2.2\n  *  11.2.2-h1","status":"published","published":"2024-11-14T09:34:22Z","modified":"2024-11-14T14:10:30Z","cvss":[{"version":"4.0","score":8.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/AU:N/R:U/V:C/RE:M/U:Amber","level":"high"}],"updated_at":"2026-11-03T00:05:00.76838Z"}],"ghsa":[{"id":"GHSA-4jjw-9p2j-2v46","title":"A null pointer dereference in Palo Alto Networks PAN-OS software on PA-800 Series, PA-3200 Series...","description":"A null pointer dereference in Palo Alto Networks PAN-OS software on PA-800 Series, PA-3200 Series, PA-5200 Series, and PA-7000 Series hardware platforms when Decryption policy is enabled allows an unauthenticated attacker to crash PAN-OS by sending specific traffic through the data plane, resulting in a denial of service (DoS) condition. Repeated attempts to trigger this condition will result in PAN-OS entering maintenance mode.\n\n\nPalo Alto Networks VM-Series, Cloud NGFW, and Prisma Access are not affected.\n\n\nThis issue only affects PA-800 Series, PA-3200 Series, PA-5200 Series, and PA-7000 Series running these specific versions of PAN-OS:\n\n  *  10.2.7-h12\n  *  10.2.8-h10\n  *  10.2.9-h9\n  *  10.2.9-h11\n  *  10.2.10-h2\n  *  10.2.10-h3\n  *  10.2.11\n  *  10.2.11-h1\n  *  10.2.11-h2\n  *  10.2.11-h3\n  *  11.1.2-h9\n  *  11.1.2-h12\n  *  11.1.3-h2\n  *  11.1.3-h4\n  *  11.1.3-h6\n  *  11.2.2\n  *  11.2.2-h1","status":"published","published":"2024-11-14T12:31:02Z","modified":"2024-11-14T12:31:08Z","cvss":[{"version":"4.0","score":8.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:N/R:U/V:C/RE:M/U:Amber","level":"high"}],"cwes":["CWE-476"],"updated_at":"2026-11-02T14:58:50.242407Z"}],"nvd":[{"id":"CVE-2024-9472","description":"A null pointer dereference in Palo Alto Networks PAN-OS software on PA-800 Series, PA-3200 Series, PA-5200 Series, and PA-7000 Series hardware platforms when Decryption policy is enabled allows an unauthenticated attacker to crash PAN-OS by sending specific traffic through the data plane, resulting in a denial of service (DoS) condition. Repeated attempts to trigger this condition will result in PAN-OS entering maintenance mode.\n\n\nPalo Alto Networks VM-Series, Cloud NGFW, and Prisma Access are not affected.\n\n\nThis issue only affects PA-800 Series, PA-3200 Series, PA-5200 Series, and PA-7000 Series running these specific versions of PAN-OS:\n\n  *  10.2.7-h12\n  *  10.2.8-h10\n  *  10.2.9-h9\n  *  10.2.9-h11\n  *  10.2.10-h2\n  *  10.2.10-h3\n  *  10.2.11\n  *  10.2.11-h1\n  *  10.2.11-h2\n  *  10.2.11-h3\n  *  11.1.2-h9\n  *  11.1.2-h12\n  *  11.1.3-h2\n  *  11.1.3-h4\n  *  11.1.3-h6\n  *  11.2.2\n  *  11.2.2-h1","status":"published","published":"2024-11-14T10:15:09.423Z","modified":"2026-06-17T08:24:38.43Z","cvss":[{"version":"4.0","score":8.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:N/R:U/V:C/RE:M/U:Amber","level":"high","assessor":"secondary"}],"cwes":["CWE-476"],"updated_at":"2026-11-02T14:10:37.281254Z"}]}}