{"id":"CVE-2025-10039","aliases":["EUVD-2025-198487","GHSA-68qq-4wv4-qx36"],"status":"published","title":"ELEX WordPress HelpDesk \u0026 Customer Ticketing System \u003c= 3.2.9 - Authenticated (Subscriber+) Insecure Direct Object Reference via 'eh_crm_ticket_single_view_client'","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.","severity":{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-10","score":0.00309,"percentile":0.23955,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-639"],"published":"2025-11-21T12:28:10Z","modified":"2026-10-08T10:10:00Z","products":[{"vendor":"elextensions","product":"elex wordpress helpdesk \u0026 customer ticketing system"},{"vendor":"elula","product":"wsdesk"}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve","tags":["Third Party Advisory"]},{"url":"https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259","tags":["Product"]},{"url":"https://plugins.trac.wordpress.org/changeset/3391342/","tags":["Patch"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2025-10039"},{"url":"https://plugins.trac.wordpress.org/changeset/3391342"},{"url":"https://github.com/advisories/GHSA-68qq-4wv4-qx36"}],"sources":{"cve":[{"id":"CVE-2025-10039","title":"ELEX WordPress HelpDesk \u0026 Customer Ticketing System \u003c= 3.2.9 - Authenticated (Subscriber+) Insecure Direct Object Reference via 'eh_crm_ticket_single_view_client'","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.","status":"published","published":"2025-11-21T12:28:10.054Z","modified":"2026-04-08T17:27:16.477Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","level":"medium","assessor":"cna"}],"cwes":["CWE-639"],"updated_at":"2026-11-02T14:32:30.643267Z"}],"euvd":[{"id":"EUVD-2025-198487","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.","status":"published","published":"2025-11-21T12:28:10Z","modified":"2026-04-08T17:27:16Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","level":"medium"}],"updated_at":"2026-11-02T19:24:37.761544Z"}],"ghsa":[{"id":"GHSA-68qq-4wv4-qx36","title":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to...","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.","status":"published","published":"2025-11-21T15:31:25Z","modified":"2025-11-21T15:31:25Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","level":"medium"}],"cwes":["CWE-639"],"updated_at":"2026-11-02T15:04:54.759819Z"}],"nvd":[{"id":"CVE-2025-10039","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.","status":"published","published":"2025-11-21T13:15:45.467Z","modified":"2026-10-08T10:10:00.227Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","level":"medium","assessor":"secondary"}],"cwes":["CWE-639"],"updated_at":"2026-11-02T14:11:46.009629Z"}]}}