{"id":"CVE-2025-10054","aliases":["EUVD-2025-198489","GHSA-6cqc-v7x2-3r77"],"status":"published","title":"ELEX WordPress HelpDesk \u0026 Customer Ticketing System \u003c= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Role Removal","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.","severity":{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-10","score":0.00304,"percentile":0.23346,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-862"],"published":"2025-11-21T12:28:07Z","modified":"2026-10-08T10:10:00Z","products":[{"vendor":"elextensions","product":"elex wordpress helpdesk \u0026 customer ticketing system"},{"vendor":"elula","product":"wsdesk"}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/07c92f79-94ac-4153-9ab2-9608601508b0?source=cve","tags":["Third Party Advisory"]},{"url":"https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-two.php#L77","tags":["Product"]},{"url":"https://plugins.trac.wordpress.org/changeset/3399391/","tags":["Patch"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2025-10054"},{"url":"https://plugins.trac.wordpress.org/changeset/3399391"},{"url":"https://github.com/advisories/GHSA-6cqc-v7x2-3r77"}],"sources":{"cve":[{"id":"CVE-2025-10054","title":"ELEX WordPress HelpDesk \u0026 Customer Ticketing System \u003c= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Role Removal","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.","status":"published","published":"2025-11-21T12:28:07.818Z","modified":"2026-04-08T16:34:04.753Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium","assessor":"cna"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T14:32:30.643267Z"}],"euvd":[{"id":"EUVD-2025-198489","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.","status":"published","published":"2025-11-21T12:28:07Z","modified":"2026-04-08T16:34:04Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium"}],"updated_at":"2026-11-02T19:25:10.76969Z"}],"ghsa":[{"id":"GHSA-6cqc-v7x2-3r77","title":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to...","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.","status":"published","published":"2025-11-21T15:31:25Z","modified":"2025-11-21T15:31:26Z","cvss":[{"version":"3.1","score":5.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N","level":"medium"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T15:04:54.759819Z"}],"nvd":[{"id":"CVE-2025-10054","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.","status":"published","published":"2025-11-21T13:15:45.657Z","modified":"2026-10-08T10:10:00.227Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium","assessor":"secondary"},{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium","assessor":"secondary"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T14:11:46.009629Z"}]}}