{"id":"CVE-2025-12022","aliases":["EUVD-2025-198379","GHSA-f33w-f2q9-9jx3"],"status":"published","title":"ELEX WordPress HelpDesk \u0026 Customer Ticketing System \u003c= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Trash Restore","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets.","severity":{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-12","score":0.00201,"percentile":0.10131,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-862"],"published":"2025-11-21T05:32:06Z","modified":"2026-10-07T21:10:00Z","products":[{"vendor":"elextensions","product":"elex wordpress helpdesk \u0026 customer ticketing system"},{"vendor":"elula","product":"wsdesk"}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/982b23c5-2414-48f7-a2f5-96fef54f8d69?source=cve","tags":["Third Party Advisory"]},{"url":"https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-archive-ajax-functions.php","tags":["Patch"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2025-12022"},{"url":"https://github.com/advisories/GHSA-f33w-f2q9-9jx3"}],"sources":{"cve":[{"id":"CVE-2025-12022","title":"ELEX WordPress HelpDesk \u0026 Customer Ticketing System \u003c= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Trash Restore","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets.","status":"published","published":"2025-11-21T05:32:06.379Z","modified":"2026-04-08T17:10:38.123Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium","assessor":"cna"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T14:32:41.743125Z"}],"euvd":[{"id":"EUVD-2025-198379","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets.","status":"published","published":"2025-11-21T05:32:06Z","modified":"2026-04-08T17:10:38Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium"}],"updated_at":"2026-11-02T19:24:48.525699Z"}],"ghsa":[{"id":"GHSA-f33w-f2q9-9jx3","title":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to...","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets.","status":"published","published":"2025-11-21T06:30:50Z","modified":"2025-11-21T06:30:51Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T15:04:54.759819Z"}],"nvd":[{"id":"CVE-2025-12022","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets.","status":"published","published":"2025-11-21T06:15:47.557Z","modified":"2026-10-07T21:10:00.2Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium","assessor":"secondary"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T14:11:46.009629Z"}]}}