{"id":"CVE-2025-12085","aliases":["EUVD-2025-198380","GHSA-7vm2-r7fq-m3ph"],"status":"published","title":"ELEX WordPress HelpDesk \u0026 Customer Ticketing System \u003c= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Trash Empty","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_empty_trash' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to empty the ticket trash.","severity":{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-12","score":0.00201,"percentile":0.10131,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-862"],"published":"2025-11-21T05:32:05Z","modified":"2026-10-07T21:10:00Z","products":[{"vendor":"elextensions","product":"elex wordpress helpdesk \u0026 customer ticketing system"},{"vendor":"elula","product":"wsdesk"}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/89696d1c-8e6e-402a-9d7a-03fe0f364a72?source=cve","tags":["Third Party Advisory"]},{"url":"https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-two.php","tags":["Patch"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2025-12085"},{"url":"https://github.com/advisories/GHSA-7vm2-r7fq-m3ph"}],"sources":{"cve":[{"id":"CVE-2025-12085","title":"ELEX WordPress HelpDesk \u0026 Customer Ticketing System \u003c= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Trash Empty","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_empty_trash' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to empty the ticket trash.","status":"published","published":"2025-11-21T05:32:05.922Z","modified":"2026-04-08T17:05:29.648Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium","assessor":"cna"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T14:32:42.078906Z"}],"euvd":[{"id":"EUVD-2025-198380","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_empty_trash' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to empty the ticket trash.","status":"published","published":"2025-11-21T05:32:05Z","modified":"2026-04-08T17:05:29Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium"}],"updated_at":"2026-11-02T19:24:50.321121Z"}],"ghsa":[{"id":"GHSA-7vm2-r7fq-m3ph","title":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to...","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_empty_trash' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to empty the ticket trash.","status":"published","published":"2025-11-21T06:30:50Z","modified":"2025-11-21T06:30:54Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T15:04:54.759819Z"}],"nvd":[{"id":"CVE-2025-12085","description":"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_empty_trash' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to empty the ticket trash.","status":"published","published":"2025-11-21T06:15:47.877Z","modified":"2026-10-07T21:10:00.2Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium","assessor":"secondary"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T14:11:46.009629Z"}]}}