{"id":"CVE-2025-14581","aliases":["EUVD-2025-203188","GHSA-3g8x-8934-xrr7"],"status":"published","title":"HAPPY – Helpdesk Support Ticket System \u003c= 1.0.9 - Missing Authorization to Authenticated (Subscriber+) Arbitrary Ticket Reply","description":"The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.","severity":{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-10","score":0.00253,"percentile":0.16958,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-862"],"published":"2025-12-13T03:20:24Z","modified":"2026-10-07T19:10:00Z","products":[{"vendor":"villatheme","product":"happy – helpdesk support ticket system"}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/3967b5ce-f0f8-4620-8883-0857aeee8f8b?source=cve"},{"url":"https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/trunk/inc/happy-replies.php#L585"},{"url":"https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/tags/1.0.9/inc/happy-replies.php#L585"},{"url":"https://plugins.trac.wordpress.org/changeset?sfp_email=\u0026sfph_mail=\u0026reponame=\u0026old=3417847%40happy-helpdesk-support-ticket-system\u0026new=3417847%40happy-helpdesk-support-ticket-system\u0026sfp_email=\u0026sfph_mail="},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2025-14581"},{"url":"https://github.com/advisories/GHSA-3g8x-8934-xrr7"}],"sources":{"cve":[{"id":"CVE-2025-14581","title":"HAPPY – Helpdesk Support Ticket System \u003c= 1.0.9 - Missing Authorization to Authenticated (Subscriber+) Arbitrary Ticket Reply","description":"The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.","status":"published","published":"2025-12-13T03:20:24.738Z","modified":"2026-04-08T16:46:43.34Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium","assessor":"cna"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T14:32:28.621398Z"}],"euvd":[{"id":"EUVD-2025-203188","description":"The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.","status":"published","published":"2025-12-13T03:20:24Z","modified":"2026-04-08T16:46:43Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium"}],"updated_at":"2026-11-02T19:25:02.846408Z"}],"ghsa":[{"id":"GHSA-3g8x-8934-xrr7","title":"The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization...","description":"The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.","status":"published","published":"2025-12-13T18:30:21Z","modified":"2025-12-13T18:30:30Z","cvss":[{"version":"3.1","score":5.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N","level":"medium"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T15:05:11.927551Z"}],"nvd":[{"id":"CVE-2025-14581","description":"The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.","status":"published","published":"2025-12-13T16:16:51.56Z","modified":"2026-10-07T19:10:00.16Z","cvss":[{"version":"3.1","score":4.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","level":"medium","assessor":"secondary"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T14:11:50.400521Z"}]}}