{"id":"CVE-2025-24388","aliases":["EUVD-2025-18393","GHSA-3gw9-qxrf-m4p6"],"status":"published","title":"Unsafe handling of AJAX calls","description":"A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n  *  OTRS 2025.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","severity":{"version":"3.1","score":3.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L","level":"low","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-09","score":0.00279,"percentile":0.20519,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-184"],"published":"2025-06-16T11:29:20Z","modified":"2026-06-17T08:58:57Z","products":[{"vendor":"otrs ag","product":"((otrs)) community edition"},{"vendor":"otrs ag","product":"otrs"}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2025-06/"},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2025-24388"},{"url":"https://otrs.com/release-notes/otrs-security-advisory-2025-06"},{"url":"https://github.com/advisories/GHSA-3gw9-qxrf-m4p6"}],"sources":{"cve":[{"id":"CVE-2025-24388","title":"Unsafe handling of AJAX calls","description":"A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n  *  OTRS 2025.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","status":"published","published":"2025-06-16T11:29:20.295Z","modified":"2025-06-16T15:01:06.13Z","cvss":[{"version":"3.1","score":3.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L","level":"low","assessor":"cna"}],"cwes":["CWE-184"],"updated_at":"2026-11-02T14:32:43.770144Z"}],"euvd":[{"id":"EUVD-2025-18393","description":"A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n  *  OTRS 2025.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","status":"published","published":"2025-06-16T11:29:20Z","modified":"2025-06-16T15:01:06Z","cvss":[{"version":"3.1","score":3.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L","level":"low"}],"updated_at":"2026-11-02T20:32:23.637399Z"}],"ghsa":[{"id":"GHSA-3gw9-qxrf-m4p6","title":"A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow...","description":"A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n  *  OTRS 2025.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","status":"published","published":"2025-06-16T12:30:26Z","modified":"2025-06-16T12:30:32Z","cvss":[{"version":"3.1","score":3.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L","level":"low"}],"cwes":["CWE-184"],"updated_at":"2026-11-02T15:02:43.421023Z"}],"nvd":[{"id":"CVE-2025-24388","description":"A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n  *  OTRS 2025.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","status":"published","published":"2025-06-16T12:15:18.737Z","modified":"2026-06-17T08:58:57.067Z","cvss":[{"version":"3.1","score":3.8,"vector":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L","level":"low","assessor":"secondary"}],"cwes":["CWE-184"],"updated_at":"2026-11-02T14:11:13.247441Z"}]}}