{"id":"CVE-2025-24389","aliases":["EUVD-2025-3685","GHSA-mvq2-cppv-f4gq"],"status":"published","title":"SMTP Password will be shown in cleartext on some SMTP errors","description":"Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","severity":{"version":"3.1","score":6.3,"vector":"CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-10","score":0.00139,"percentile":0.03325,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-532"],"published":"2025-01-27T05:59:01Z","modified":"2026-06-17T08:58:57Z","products":[{"vendor":"otrs ag","product":"((otrs)) community edition"},{"vendor":"otrs ag","product":"otrs"}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2025-03/"},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2025-24389"},{"url":"https://otrs.com/release-notes/otrs-security-advisory-2025-03"},{"url":"https://github.com/advisories/GHSA-mvq2-cppv-f4gq"}],"sources":{"cve":[{"id":"CVE-2025-24389","title":"SMTP Password will be shown in cleartext on some SMTP errors","description":"Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","status":"published","published":"2025-01-27T05:59:01.064Z","modified":"2025-02-12T20:41:31.676Z","cvss":[{"version":"3.1","score":6.3,"vector":"CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N","level":"medium","assessor":"cna"}],"cwes":["CWE-532"],"updated_at":"2026-11-02T14:32:44.11109Z"}],"euvd":[{"id":"EUVD-2025-3685","description":"Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","status":"published","published":"2025-01-27T05:59:01Z","modified":"2025-02-12T20:41:31Z","cvss":[{"version":"3.1","score":6.3,"vector":"CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N","level":"medium"}],"updated_at":"2026-11-03T00:03:56.514594Z"}],"ghsa":[{"id":"GHSA-mvq2-cppv-f4gq","title":"Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)...","description":"Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","status":"published","published":"2025-01-27T06:30:26Z","modified":"2025-01-27T06:30:32Z","cvss":[{"version":"3.1","score":6.3,"vector":"CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N","level":"medium"}],"cwes":["CWE-532"],"updated_at":"2026-11-02T14:59:41.175336Z"}],"nvd":[{"id":"CVE-2025-24389","description":"Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected","status":"published","published":"2025-01-27T06:15:24.17Z","modified":"2026-06-17T08:58:57.173Z","cvss":[{"version":"3.1","score":6.3,"vector":"CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N","level":"medium","assessor":"secondary"}],"cwes":["CWE-532"],"updated_at":"2026-11-02T14:10:49.841519Z"}]}}