{"id":"CVE-2025-2493","aliases":["EUVD-2025-7569","GHSA-8wc3-h23m-8ggr"],"status":"published","title":"Path Traversal vulnerability in Softdial Contact Center","description":"Path Traversal vulnerability in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to manipulate the ‘id’ parameter of the ‘/softdial/scheduler/load.php’ endpoint to navigate beyond the intended directory. This can allow unauthorised access to sensitive files outside the expected scope, posing a security risk.","severity":{"version":"4.0","score":8.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N","level":"high","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-12","score":0.00543,"percentile":0.46086,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-22"],"published":"2025-03-18T11:20:15Z","modified":"2026-06-17T09:07:03Z","products":[{"vendor":"sytel","product":"softdial_contact_center"},{"vendor":"sytel ltd","product":"softdial contact center"}],"references":[{"url":"https://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-softdial-contact-center","tags":["Third Party Advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2025-2493"},{"url":"https://github.com/advisories/GHSA-8wc3-h23m-8ggr"}],"sources":{"cve":[{"id":"CVE-2025-2493","title":"Path Traversal vulnerability in Softdial Contact Center","description":"Path Traversal vulnerability in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to manipulate the ‘id’ parameter of the ‘/softdial/scheduler/load.php’ endpoint to navigate beyond the intended directory. This can allow unauthorised access to sensitive files outside the expected scope, posing a security risk.","status":"published","published":"2025-03-18T11:20:15.33Z","modified":"2025-03-18T13:08:11.898Z","cvss":[{"version":"4.0","score":8.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N","level":"high","assessor":"cna"}],"cwes":["CWE-22"],"updated_at":"2026-11-02T14:32:39.039362Z"}],"euvd":[{"id":"EUVD-2025-7569","description":"Path Traversal vulnerability in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to manipulate the ‘id’ parameter of the ‘/softdial/scheduler/load.php’ endpoint to navigate beyond the intended directory. This can allow unauthorised access to sensitive files outside the expected scope, posing a security risk.","status":"published","published":"2025-03-18T11:20:15Z","modified":"2025-03-18T13:08:11Z","cvss":[{"version":"4.0","score":8.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N","level":"high"}],"updated_at":"2026-11-02T20:53:00.87598Z"}],"ghsa":[{"id":"GHSA-8wc3-h23m-8ggr","title":"Path Traversal vulnerability in Softdial Contact Center of Sytel Ltd. This vulnerability allows...","description":"Path Traversal vulnerability in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to manipulate the ‘id’ parameter of the ‘/softdial/scheduler/load.php’ endpoint to navigate beyond the intended directory. This can allow unauthorised access to sensitive files outside the expected scope, posing a security risk.","status":"published","published":"2025-03-18T12:30:48Z","modified":"2025-10-21T15:30:54Z","cvss":[{"version":"4.0","score":8.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X","level":"high"},{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high"}],"cwes":["CWE-22"],"updated_at":"2026-11-02T15:04:02.994181Z"}],"nvd":[{"id":"CVE-2025-2493","description":"Path Traversal vulnerability in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to manipulate the ‘id’ parameter of the ‘/softdial/scheduler/load.php’ endpoint to navigate beyond the intended directory. This can allow unauthorised access to sensitive files outside the expected scope, posing a security risk.","status":"published","published":"2025-03-18T12:15:15.95Z","modified":"2026-06-17T09:07:03.57Z","cvss":[{"version":"4.0","score":8.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X","level":"high","assessor":"secondary"},{"version":"3.1","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N","level":"high","assessor":"primary"}],"cwes":["CWE-22"],"updated_at":"2026-11-02T14:10:54.744127Z"}]}}