{"id":"CVE-2025-5957","aliases":["EUVD-2025-20386","GHSA-p3mm-64pw-w23h"],"status":"published","title":"Guest Support – Complete customer support ticket system for WordPress \u003c= 1.2.2 - Missing Authorization to Unauthenticated Ticket Deletion","description":"The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.","severity":{"version":"3.1","score":5.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-10","score":0.00334,"percentile":0.27037,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-862"],"published":"2025-07-08T04:22:59Z","modified":"2026-06-17T09:49:06Z","products":[{"vendor":"rcatheme","product":"guest support"}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/f6e5dde2-f9f9-4a64-9174-e5e6e9fe1b23?source=cve"},{"url":"https://plugins.trac.wordpress.org/browser/guest-support/trunk/includes/library/ajax.php#L133"},{"url":"https://plugins.trac.wordpress.org/browser/guest-support/trunk/includes/library/class-dbquery.php#L736"},{"url":"https://plugins.trac.wordpress.org/changeset/3322664/"},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2025-5957"},{"url":"https://plugins.trac.wordpress.org/changeset/3322664"},{"url":"https://github.com/advisories/GHSA-p3mm-64pw-w23h"}],"sources":{"cve":[{"id":"CVE-2025-5957","title":"Guest Support – Complete customer support ticket system for WordPress \u003c= 1.2.2 - Missing Authorization to Unauthenticated Ticket Deletion","description":"The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.","status":"published","published":"2025-07-08T04:22:59.401Z","modified":"2026-04-08T17:33:39.434Z","cvss":[{"version":"3.1","score":5.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N","level":"medium","assessor":"cna"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T14:32:29.97618Z"}],"euvd":[{"id":"EUVD-2025-20386","description":"The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.","status":"published","published":"2025-07-08T04:22:59Z","modified":"2026-04-08T17:33:39Z","cvss":[{"version":"3.1","score":5.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N","level":"medium"}],"updated_at":"2026-11-02T19:24:32.88989Z"}],"ghsa":[{"id":"GHSA-p3mm-64pw-w23h","title":"The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is...","description":"The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.","status":"published","published":"2025-07-08T06:30:32Z","modified":"2025-07-08T06:30:38Z","cvss":[{"version":"3.1","score":5.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N","level":"medium"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T15:02:56.056966Z"}],"nvd":[{"id":"CVE-2025-5957","description":"The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.","status":"published","published":"2025-07-08T05:15:30.66Z","modified":"2026-06-17T09:49:06.06Z","cvss":[{"version":"3.1","score":5.3,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N","level":"medium","assessor":"secondary"}],"cwes":["CWE-862"],"updated_at":"2026-11-02T14:11:16.997062Z"}]}}