{"id":"CVE-2026-111939","aliases":["EUVD-2026-104312","GHSA-4f8v-crcw-833x","GHSA-xf93-jjcj-44vm"],"status":"published","title":"Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation","description":"Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.","severity":{"version":"4.0","score":5.1,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-12","score":0.00223,"percentile":0.13046,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-639"],"published":"2026-10-19T13:55:12Z","modified":"2026-11-11T02:48:43Z","products":[{"vendor":"frappe","product":"helpdesk"},{"vendor":"gfi software","product":"helpdesk"}],"references":[{"url":"https://github.com/frappe/helpdesk/security/advisories/GHSA-xf93-jjcj-44vm","tags":["vendor-advisory","advisory"]},{"url":"https://github.com/frappe/helpdesk/commit/1186367f3616a605440e73e6a08eacbbcb9b92d9","tags":["patch","fix"]},{"url":"https://github.com/frappe/helpdesk/commit/c778f533b24b1dee0c75b206979a9bc4b1be0de2","tags":["patch","fix"]},{"url":"https://github.com/frappe/helpdesk/releases/tag/v1.26.0","tags":["release-notes","advisory"]},{"url":"https://github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/api.py","tags":["technical-description","article"]},{"url":"https://github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py","tags":["technical-description","article"]},{"url":"https://www.vulncheck.com/advisories/frappe-helpdesk-before-1.26.0-authorization-bypass-via-raised-by-in-ticket-creation","tags":["third-party-advisory","advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2026-111939","tags":["advisory"]},{"url":"https://github.com/advisories/GHSA-4f8v-crcw-833x"},{"url":"https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/111xxx/CVE-2026-111939.json","tags":["advisory"]},{"url":"https://github.com/frappe/helpdesk","tags":["package"]}],"sources":{"cve":[{"id":"CVE-2026-111939","title":"Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation","description":"Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.","status":"published","published":"2026-10-19T13:55:12.366Z","modified":"2026-10-19T14:23:03.987Z","cvss":[{"version":"4.0","score":5.1,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N","level":"medium","assessor":"cna"},{"version":"3.1","score":4.6,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N","level":"medium","assessor":"cna"}],"cwes":["CWE-639"],"updated_at":"2026-11-02T14:20:15.34316Z"}],"euvd":[{"id":"EUVD-2026-104312","description":"Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.","status":"published","published":"2026-10-19T13:55:12Z","modified":"2026-10-19T14:23:03Z","cvss":[{"version":"4.0","score":5.1,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N","level":"medium"}],"updated_at":"2026-11-02T16:59:51.186399Z"}],"ghsa":[{"id":"GHSA-4f8v-crcw-833x","title":"Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows...","description":"Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.","status":"published","published":"2026-10-19T15:32:39Z","modified":"2026-10-19T15:32:39Z","cvss":[{"version":"4.0","score":5.1,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X","level":"medium"},{"version":"3.1","score":4.6,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N","level":"medium"}],"cwes":["CWE-639"],"updated_at":"2026-11-02T15:13:57.032902Z"}],"nvd":[{"id":"CVE-2026-111939","description":"Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.","status":"published","published":"2026-10-19T14:17:01.65Z","modified":"2026-10-19T21:14:14.15Z","cvss":[{"version":"4.0","score":5.1,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X","level":"medium","assessor":"secondary"},{"version":"3.1","score":4.6,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N","level":"medium","assessor":"secondary"}],"cwes":["CWE-639"],"updated_at":"2026-11-02T14:13:00.83844Z"}],"osv":[{"id":"CVE-2026-111939","title":"Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation","description":"Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.","status":"published","published":"2026-10-19T13:55:12.366Z","modified":"2026-11-11T10:47:23.804303872Z","cvss":[{"version":"4.0","score":5.1,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N","level":"medium"}],"cwes":["CWE-639"],"updated_at":"2026-11-11T03:22:00.901153Z"}]}}