{"id":"CVE-2026-118046","aliases":["EUVD-2026-118553","GHSA-g435-8rf2-7v92"],"status":"published","title":"JS Help Desk \u003c= 5.0.2 - Authenticated (Subscriber+) Stored DOM-Based Cross-Site Scripting via 'jsticket_message' Ticket Field via VenoBox data-title","description":"The JS Help Desk – AI-Powered Support \u0026 Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.","severity":{"version":"3.1","score":6.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-12","score":0.00201,"percentile":0.10093,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-79"],"published":"2026-11-07T02:29:11Z","modified":"2026-11-07T03:31:17Z","products":[{"vendor":"rabilal","product":"js help desk – ai-powered support \u0026 ticketing system"}],"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/17f4961c-394b-46dc-b228-14ce81c92009?source=cve"},{"url":"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/tpls/admin_ticketdetail.php#L2160"},{"url":"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/includes/js/venobox.js#L716"},{"url":"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/model.php#L1538"},{"url":"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/jssupportticket/model.php#L1650"},{"url":"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/controller.php#L274"},{"url":"https://downloads.wordpress.org/plugin/js-support-ticket.5.0.3.zip"},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2026-118046"},{"url":"https://github.com/advisories/GHSA-g435-8rf2-7v92"}],"sources":{"cve":[{"id":"CVE-2026-118046","title":"JS Help Desk \u003c= 5.0.2 - Authenticated (Subscriber+) Stored DOM-Based Cross-Site Scripting via 'jsticket_message' Ticket Field via VenoBox data-title","description":"The JS Help Desk – AI-Powered Support \u0026 Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.","status":"published","published":"2026-11-07T02:29:11.914Z","modified":"2026-11-07T18:06:09.752Z","cvss":[{"version":"3.1","score":6.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","level":"medium","assessor":"cna"}],"cwes":["CWE-79"],"updated_at":"2026-11-07T03:32:21.038338Z"}],"euvd":[{"id":"EUVD-2026-118553","description":"The JS Help Desk – AI-Powered Support \u0026 Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.","status":"published","published":"2026-11-07T02:29:11Z","modified":"2026-11-07T18:06:09Z","cvss":[{"version":"3.1","score":6.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","level":"medium"}],"updated_at":"2026-11-07T06:08:32.207523Z"}],"ghsa":[{"id":"GHSA-g435-8rf2-7v92","title":"The JS Help Desk – AI-Powered Support \u0026 Ticketing System plugin for WordPress is vulnerable to...","description":"The JS Help Desk – AI-Powered Support \u0026 Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.","status":"published","published":"2026-11-07T03:31:09Z","modified":"2026-11-07T03:31:17Z","cvss":[{"version":"3.1","score":6.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","level":"medium"}],"cwes":["CWE-79"],"updated_at":"2026-11-07T03:35:32.541373Z"}],"nvd":[{"id":"CVE-2026-118046","description":"The JS Help Desk – AI-Powered Support \u0026 Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.","status":"published","published":"2026-11-07T03:17:00.17Z","modified":"2026-11-07T18:17:12.9Z","cvss":[{"version":"3.1","score":6.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","level":"medium","assessor":"secondary"}],"cwes":["CWE-79"],"updated_at":"2026-11-07T20:06:33.424827Z"}]}}