{"id":"CVE-2026-125387","aliases":["EUVD-2026-120550","GHSA-x7f6-pmcc-xv54"],"status":"published","title":"Faveo Helpdesk through 2.0.3 Cross-Department Ticket Tampering via TicketController","description":"Faveo Helpdesk through 2.0.3 contains an authorization bypass vulnerability in TicketController that allows authenticated agents to modify tickets outside their department by referencing raw ticket IDs. Attackers can call merge-tickets, change-owner, ticket/assign and ticket/surrender endpoints to close, merge or reassign other departments' tickets and enumerate customers' ticket subjects.","severity":{"version":"4.0","score":5.3,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-12","score":0.00198,"percentile":0.09687,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-639"],"published":"2026-11-09T23:27:53Z","modified":"2026-11-10T19:05:50Z","products":[{"vendor":"faveosuite","product":"faveo-helpdesk"}],"references":[{"url":"https://github.com/faveosuite/faveo-helpdesk/issues/8368","tags":["issue-tracking","report"]},{"url":"https://github.com/faveosuite/faveo-helpdesk","tags":["product","package"]},{"url":"https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2230-L2300","tags":["technical-description","article"]},{"url":"https://github.com/faveosuite/faveo-helpdesk/commit/487a2c33912d701fc04bdb857775fea122ce20d1","tags":["patch","fix"]},{"url":"https://github.com/faveosuite/faveo-helpdesk/commit/70faee621b5c3c88a34e79ad2eb1f0be17e63078","tags":["patch","fix"]},{"url":"https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-cross-department-ticket-tampering-via-ticketcontroller","tags":["third-party-advisory","advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2026-125387","tags":["advisory"]},{"url":"https://github.com/advisories/GHSA-x7f6-pmcc-xv54"},{"url":"https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/125xxx/CVE-2026-125387.json","tags":["advisory"]}],"sources":{"cve":[{"id":"CVE-2026-125387","title":"Faveo Helpdesk through 2.0.3 Cross-Department Ticket Tampering via TicketController","description":"Faveo Helpdesk through 2.0.3 contains an authorization bypass vulnerability in TicketController that allows authenticated agents to modify tickets outside their department by referencing raw ticket IDs. Attackers can call merge-tickets, change-owner, ticket/assign and ticket/surrender endpoints to close, merge or reassign other departments' tickets and enumerate customers' ticket subjects.","status":"published","published":"2026-11-09T23:27:53.816Z","modified":"2026-11-10T19:05:50.721Z","cvss":[{"version":"4.0","score":5.3,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N","level":"medium","assessor":"cna"},{"version":"3.1","score":5.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N","level":"medium","assessor":"cna"}],"cwes":["CWE-639"],"updated_at":"2026-11-10T00:35:35.349735Z"}],"euvd":[{"id":"EUVD-2026-120550","description":"Faveo Helpdesk through 2.0.3 contains an authorization bypass vulnerability in TicketController that allows authenticated agents to modify tickets outside their department by referencing raw ticket IDs. Attackers can call merge-tickets, change-owner, ticket/assign and ticket/surrender endpoints to close, merge or reassign other departments' tickets and enumerate customers' ticket subjects.","status":"published","published":"2026-11-09T23:27:53Z","modified":"2026-11-10T19:05:50Z","cvss":[{"version":"4.0","score":5.3,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N","level":"medium"}],"updated_at":"2026-11-10T20:23:06.565583Z"}],"ghsa":[{"id":"GHSA-x7f6-pmcc-xv54","title":"Faveo Helpdesk through 2.0.3 contains an authorization bypass vulnerability in TicketController...","description":"Faveo Helpdesk through 2.0.3 contains an authorization bypass vulnerability in TicketController that allows authenticated agents to modify tickets outside their department by referencing raw ticket IDs. Attackers can call merge-tickets, change-owner, ticket/assign and ticket/surrender endpoints to close, merge or reassign other departments' tickets and enumerate customers' ticket subjects.","status":"published","published":"2026-11-10T00:31:48Z","modified":"2026-11-10T00:31:49Z","cvss":[{"version":"4.0","score":5.3,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X","level":"medium"},{"version":"3.1","score":5.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N","level":"medium"}],"cwes":["CWE-639"],"updated_at":"2026-11-10T00:50:51.490453Z"}],"nvd":[{"id":"CVE-2026-125387","description":"Faveo Helpdesk through 2.0.3 contains an authorization bypass vulnerability in TicketController that allows authenticated agents to modify tickets outside their department by referencing raw ticket IDs. Attackers can call merge-tickets, change-owner, ticket/assign and ticket/surrender endpoints to close, merge or reassign other departments' tickets and enumerate customers' ticket subjects.","status":"published","published":"2026-11-10T00:17:12.157Z","modified":"2026-11-12T21:09:09.47Z","cvss":[{"version":"4.0","score":5.3,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X","level":"medium","assessor":"secondary"},{"version":"3.1","score":5.4,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N","level":"medium","assessor":"secondary"}],"cwes":["CWE-639"],"updated_at":"2026-11-10T22:21:32.404891Z"}],"osv":[{"id":"CVE-2026-125387","title":"Faveo Helpdesk through 2.0.3 Cross-Department Ticket Tampering via TicketController","description":"Faveo Helpdesk through 2.0.3 contains an authorization bypass vulnerability in TicketController that allows authenticated agents to modify tickets outside their department by referencing raw ticket IDs. Attackers can call merge-tickets, change-owner, ticket/assign and ticket/surrender endpoints to close, merge or reassign other departments' tickets and enumerate customers' ticket subjects.","status":"published","published":"2026-11-09T23:27:53.816Z","modified":"2026-11-11T10:30:23.322211992Z","cvss":[{"version":"4.0","score":5.3,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N","level":"medium"}],"cwes":["CWE-639"],"updated_at":"2026-11-11T03:21:32.226287Z"}]}}