{"id":"CVE-2026-40570","aliases":["EUVD-2026-24173","GHSA-w77q-wjfp-c822"],"status":"published","title":"FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII","description":"FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.","severity":{"version":"4.0","score":5.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:P","level":"medium","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-09","score":0.00249,"percentile":0.1625,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-639","CWE-862"],"published":"2026-04-21T16:48:08Z","modified":"2026-10-28T02:30:53Z","products":[{"vendor":"freescout-help-desk","product":"freescout"}],"references":[{"url":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822","tags":["x_refsource_CONFIRM","exploit","advisory"]},{"url":"https://github.com/freescout-help-desk/freescout/commit/f35b4249c72d9bdac6ab1ea4e288f5894be34057","tags":["x_refsource_MISC","fix"]},{"url":"https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213","tags":["x_refsource_MISC","web"]},{"url":"https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/40xxx/CVE-2026-40570.json","tags":["advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2026-40570","tags":["advisory"]}],"sources":{"cve":[{"id":"CVE-2026-40570","title":"FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII","description":"FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.","status":"published","published":"2026-04-21T16:48:08.26Z","modified":"2026-04-21T19:11:51.385Z","cvss":[{"version":"4.0","score":5.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:P","level":"medium","assessor":"cna"}],"cwes":["CWE-639","CWE-862"],"updated_at":"2026-11-02T13:43:11.445168Z"}],"euvd":[{"id":"EUVD-2026-24173","description":"FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.","status":"published","published":"2026-04-21T16:48:08Z","modified":"2026-04-21T19:11:51Z","cvss":[{"version":"4.0","score":5.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:P","level":"medium"}],"updated_at":"2026-11-02T19:24:21.512647Z"}],"nvd":[{"id":"CVE-2026-40570","description":"FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.","status":"published","published":"2026-04-21T17:16:55.593Z","modified":"2026-06-17T10:45:28.24Z","cvss":[{"version":"4.0","score":5.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X","level":"medium","assessor":"secondary"}],"cwes":["CWE-639","CWE-862"],"updated_at":"2026-11-02T14:12:15.493943Z"}],"osv":[{"id":"CVE-2026-40570","title":"FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII","description":"FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.","status":"published","published":"2026-04-21T16:48:08.26Z","modified":"2026-10-28T02:30:53.774750412Z","cvss":[{"version":"4.0","score":5.7,"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:P","level":"medium"}],"cwes":["CWE-639","CWE-862"],"updated_at":"2026-11-02T15:45:03.424067Z"}]}}