{"id":"CVE-2026-41189","aliases":["EUVD-2026-24193","GHSA-4h5p-7f5c-q7gj"],"status":"published","title":"FreeScout has assigned-only visibility bypass that allows editing hidden customer-authored threads","description":"FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.","severity":{"version":"3.1","score":7.1,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N","level":"high","assessor":"cna","from":"cve"},"epss":{"day":"2026-11-11","score":0.00223,"percentile":0.13108,"model":"v2026.06.15"},"facts":{"in_kev":false,"known_exploited":false,"public_exploit":false,"fix_available":false},"cwes":["CWE-863"],"published":"2026-04-21T17:04:07Z","modified":"2026-11-11T02:48:56Z","products":[{"vendor":"freescout-help-desk","product":"freescout"}],"references":[{"url":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-4h5p-7f5c-q7gj","tags":["x_refsource_CONFIRM","advisory"]},{"url":"https://github.com/freescout-help-desk/freescout/commit/cdadaf621bb1e1d017315df20d743671f7eae7a9","tags":["x_refsource_MISC","fix"]},{"url":"https://github.com/freescout-help-desk/freescout/releases/tag/1.8.215","tags":["x_refsource_MISC","web"]},{"url":"https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/41xxx/CVE-2026-41189.json","tags":["advisory"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2026-41189","tags":["advisory"]}],"sources":{"cve":[{"id":"CVE-2026-41189","title":"FreeScout has assigned-only visibility bypass that allows editing hidden customer-authored threads","description":"FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.","status":"published","published":"2026-04-21T17:04:07.469Z","modified":"2026-04-21T17:37:13.107Z","cvss":[{"version":"3.1","score":7.1,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N","level":"high","assessor":"cna"}],"cwes":["CWE-863"],"updated_at":"2026-11-02T13:41:08.498858Z"}],"euvd":[{"id":"EUVD-2026-24193","description":"FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.","status":"published","published":"2026-04-21T17:04:07Z","modified":"2026-04-21T17:37:13Z","cvss":[{"version":"3.1","score":7.1,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N","level":"high"}],"updated_at":"2026-11-02T19:24:21.512647Z"}],"nvd":[{"id":"CVE-2026-41189","description":"FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.","status":"published","published":"2026-04-21T17:16:57.367Z","modified":"2026-06-17T10:46:17.953Z","cvss":[{"version":"3.1","score":7.1,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N","level":"high","assessor":"secondary"}],"cwes":["CWE-863"],"updated_at":"2026-11-02T14:12:15.493943Z"}],"osv":[{"id":"CVE-2026-41189","title":"FreeScout has assigned-only visibility bypass that allows editing hidden customer-authored threads","description":"FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.","status":"published","published":"2026-04-21T17:04:07.469Z","modified":"2026-11-11T10:47:29.503559885Z","cvss":[{"version":"3.1","score":7.1,"vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N","level":"high"}],"cwes":["CWE-863"],"updated_at":"2026-11-11T03:21:32.226287Z"}]}}